ABHISHEK BHARDWAJ
Senior Associate
New Delhi
Summary
Detail-oriented Payroll Professional with 3+ years of experience in US, Canadian, and Netherlands payroll operations across multinational environments. Proven expertise in end-to-end payroll processing including on-cycle and off-cycle payments, tax handling, overpayment recovery, and compliance with statutory regulations. Skilled in working with platforms such as Workday, Navision ERP, and payroll systems, with strong capabilities in data validation, reporting, and query resolution.
Demonstrated ability to manage high-volume payroll activities, meet strict SLA timelines, and ensure accuracy through effective controls and reconciliation processes. Experienced in process transitions, SOP development, and team training, contributing to operational efficiency and continuous improvement. A proactive problem-solver with strong analytical skills and a commitment to delivering high-quality payroll services.
Overview
5
5
years of professional experience
1
1
Language
Work History
Senior Associate
Hays Business Solution
03.2025 - Current
- Successfully transitioned Netherlands payroll processes, ensuring smooth migration and compliance.
- Developed and implemented detailed SOPs for payroll operations, improving efficiency and reducing errors.
- Conducted training sessions for team members on payroll processes and system usage.
- Managed pre-pay run reporting for multiple entities, including Hays temp B.V. and Hays B.V.
- Consolidated payroll data from various sources for accurate processing.
- Posted sales invoices and cost files into Navision for MSD and Hays B.V., ensuring financial accuracy.
- Handled timesheet and expense entries.
- Processed social security postings on the SPAWW platform in compliance with Dutch regulations.
- Managed fresh ticket resolutions related to payroll queries via email, ticketing systems, and calls.
Associate
Wipro LTD
08.2022 - 03.2025
- Expertise in handling employment and pre payroll data on Workday toll for US and Canada based clients.
- Process HR transactions (hire to termination) of high complexity.
- Handles day to day operations activities and escalations with onshore counterparts.
- Manages queue and allocate SLA impacting tickets to team. Ensures closing TAT impacting on time to Deliver 100% SLA to client.
- Good knowledge of Canadian and US payroll processing
- Experience of US and Canada on-cycle payroll in workday for bi- weekly, Semi-monthly, Monthly, Commission pay frequencies of the clients.
- Processing off-cycle payments, compliant state terminations, ACH Rejects and RSU on-demands based on client request
- Worked on client queries related to payroll- underpayment and overpayment via e-mail and tickets
- Worked on on-cycle, off-cycle and loan payment EIBs
- Validated third party inbound and outbound daily, pre-payroll
- Worked on issuing Record of Employment for employee and have good knowledge of this process
- Running Defensive Queries for the same to issue Record of Employment in bulk.
- Worked on tax forms for Canadian payroll and US.
- Provided Monthly Reporting and assisted team in coordinating across departments
- Working to payment as per time sheet (Time and attendance)
- Employee queries resolving regarding any data change like compensation, leave update etc.
- Worked on all defensive query for all pay-run and post payroll integrations to match the control totals
- Calculation of Overpayment for any late termination and incorrect payments and creating Overpayment sheets and Overpayment letters and sending it to the client
- Worked on updating the Overpayment recovery adjustments on workday via manual pay checks and on-cycle pay checks
- Updated employee's tax elections and payment elections on workday
- Creating and Updating process specific SOPs
- WFA Work Force Administration
- Payroll Associate
E-mail Executive
Pace Setters
04.2021 - 08.2022
- Customer complaint resolved within timelines along with 100% achievement
- Generate reports through MRS (Metlife reporting system)
- Close interaction in (Talisma) and (CRM NEXT) within timelines (Direct debit cancellation request, Registration, Direct Debit Request)
- Maintain monthly data of Process
- Handling Email Process
- Query Resolution of the Customer
- Escalation Handling
- Provide best solution to Customer
Education
Bachelor of Arts -
Delhi University
04.2001 -
12th Pass -
C.B.S.E Board Delhi
01-2016
10th Pass -
C.B.S.E Board Delhi
01-2014
Skills
Basic knowledge of MS Office & MS Excel
Knowledge of Talisma and CRM Next
Workday
IBM Content Navigator
Alight HRx Assist
AQT(Advanced Query Tool)
Navision ERP
Easyflex Payroll Systems
Reporting Tools
Interests
Listening Music, Gaming, Collecting Sneakers(Shoes)
PERSONAL PROFILE:
- Nationality : Indian
- Date of Birth : 21st May, 1999
- Marital Status : Unmarried
- Gender : Male
- AGE : 26
- Email Id : abhibhardwaj689@gmail.com
Timeline
Senior Associate
Hays Business Solution
03.2025 - Current
Associate
Wipro LTD
08.2022 - 03.2025
E-mail Executive
Pace Setters
04.2021 - 08.2022
Bachelor of Arts -
Delhi University
04.2001 -
12th Pass -
C.B.S.E Board Delhi
10th Pass -
C.B.S.E Board Delhi