Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Abhishek Chattoraj

Deputy Cluster Manager
Kolkata

Summary

Dynamic and detail-oriented professional with 7 years of experience in insurance sales, adept at managing client relationships, understanding regulatory frameworks, and ensuring accurate documentation.

Have moderate level understanding in PF and Gratuity related works including other financial tools, that helps customer. Proven ability to handle statutory processes, resolve queries, and coordinate with stakeholders for seamless benefits processing.


Ensured compliance with regulatory requirements for insurance policies and claims, demonstrating attention to detail and dedication to statutory guidelines transferable to PF and Gratuity compliance. Educated clients on insurance products and claim procedures, transferable to conducting employee briefings on PF, gratuity benefits, and withdrawal processes. Adapted quickly to regulatory and product changes in the insurance industry. Demonstrated problem-solving skills in handling insurance claims disputes and customer complaints.


Additional Information
  • Willingness to learn PF and gratuity administration processes in detail.
  • Ability to adapt insurance sales skills towards employee benefits management.
  • Strong interpersonal skills for team coordination and employee engagement.

Overview

7
7
years of professional experience

Work History

Deputy Cluster Manager

Axis Max Life Insurance Company
11.2019 - Current
  • Enhanced customer satisfaction by overseeing seamless operations and promptly addressing concerns.
  • Evaluated market trends and competitor activities to adjust strategies accordingly for sustained success.
  • Improved team efficiency by streamlining processes and implementing best practices in cluster management.

Sales Development Manager

HDFC Standard Life Insurance
03.2018 - 10.2019
  • Increased sales revenue by implementing strategic growth initiatives and fostering strong client relationships.
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Optimized the sales funnel by analyzing key performance metrics and implementing data-driven adjustments.
  • Assessed customer needs and developed customized solutions to drive sales.

Education

B.Com - Commerce

Lal Baba College
Howrah
04.2001 -

HSC - Commerce

Bally Jora Aswatthatala Vidyalaya
Howrah
04.2001 -

SSC -

Bally Shikshaniketan For Boys
Howrah
04.2001 -

Skills

  • Client relationship management and effective communication
  • Financial calculations and data accuracy
  • Documentation and record keeping
  • Proficient in MS Office (Excel, Word) and insurance management software
  • Problem-solving and conflict resolution
  • Time management and organizational skills

Hobbies

Watching Movies

Listening Classical Songs

Timeline

Deputy Cluster Manager

Axis Max Life Insurance Company
11.2019 - Current

Sales Development Manager

HDFC Standard Life Insurance
03.2018 - 10.2019

B.Com - Commerce

Lal Baba College
04.2001 -

HSC - Commerce

Bally Jora Aswatthatala Vidyalaya
04.2001 -

SSC -

Bally Shikshaniketan For Boys
04.2001 -
Abhishek ChattorajDeputy Cluster Manager