Abhishek Choudhary
Gurgaon
Summary
Adaptable hospitality graduate with QSR experience and a passion for sales and marketing. Ready to excel in diverse roles , leveraging customer service skills and drive for results.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Industrial Trainee
Taj Krishna
07.2021 - 12.2021
- Knowledge of hotel operations, including front desk, housekeeping food and beverage, and maintenance.
- Experience in providing exceptional customer service to guests.
- Assisted in managing guest check ins and check-out, resulting in a 95% satisfaction rate among guests.
Freelancer
The Pearl Organisers
01.2022 - 01.2023
- Successfully managed multiple events for clients, including scheduling, coordinating guest activities and ensuring the overall success of each event.
- Provided excellent customer service to clients responding promptly to their questions and concerns and working closely with them to ensure their satisfaction with the event.
- Managed event budgets and timelines to ensure all events were completed within budget and on schedule.
Assistant Manager
Jubilant Foodworks
01.2023 - Current
- Maintained food costs within budget by implementing inventory management practices and minimizing waste
- Developed and implemented a new scheduling system that reduced labor costs by 10% while maintaining adequate staffing levels
- Ability to handle customer complaints and resolve issues in a timely and professional manner.
Education
B.Sc. Hotel and Hospitality Management -
Chandigarh University
Skills
Active listening
Adaptability
Critical Thinking
Safety
Customer Service
Effective Time Management
Hospitality
Coordinating
Inventory Management
Timeline
Assistant Manager
Jubilant Foodworks
01.2023 - Current
Freelancer
The Pearl Organisers
01.2022 - 01.2023
Industrial Trainee
Taj Krishna
07.2021 - 12.2021
B.Sc. Hotel and Hospitality Management -
Chandigarh University
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