To work with an organization offering a responsible, challenging and creative work profile; a conducive work culture and a continuous learning environment; where my credentials and expertise can be utilized and honored.
Overview
14
14
years of professional experience
Work History
Team Lead
Pacific (Access Healthcare)
02.2022 - Current
Currently handling a team of 31 members, process name - Ensemble
This is a new project we started with 6 FTE and now the team size is 31
Delivering project with 97%+ of quality
Worked in projects like Mckesson, Carecloud, Medicentrix (Epic), Abington
Completed multiple special projects within the given time such as missing payments, undistributed payments, EDI rejections, self-pay
Sr. Analyst
Pacific BPO Pvt Ltd
Noida
06.2017 - 02.2022
Worked for big clients like Carecloud, Medicentrix, ECW
Completed different projects like undistributed funds, refunds amd overpayment.
Handled client calls weekly and provided training to the new employees.
Responsible of prioritizing the work flow and have it done within the SLA
Sr. AR Analyst
e4e healthcare business services (P) Ltd (Now N-thrive)
03.2011 - 07.2016
Played various roles within operations such as live audit, training and grooming new people on board, handling and responding to the client queries, taking care of production and quality reports
Education
Science Graduations -
Agra University
01.2004
12th - Science
Central Board of Delhi
01.2001
10th -
C.B.S.E. Board
01.1998
Skills
People management
Claim handling
Accounts Receivable (AR)
Denial management
Appeals
Medical records
Internet knowledge
Apps knowledge
Operating system knowledge
MS Excel
Open Office
Word
Power Point
Project management
Team building
Disclaimer
I hereby declare that the information about myself I had mentioned above is true to the best of my knowledge and I will try my best to fulfill your aspirations.