Summary
Overview
Work History
Education
Skills
Disclaimer
Hobbies and Interests
Personal Information
Languages
Timeline
CustomerServiceRepresentative
Abhishek Dixit

Abhishek Dixit

Greater Noida

Summary

To work with an organization offering a responsible, challenging and creative work profile; a conducive work culture and a continuous learning environment; where my credentials and expertise can be utilized and honored.

Overview

14
14
years of professional experience

Work History

Team Lead

Pacific (Access Healthcare)
02.2022 - Current
  • Currently handling a team of 31 members, process name - Ensemble
  • This is a new project we started with 6 FTE and now the team size is 31
  • Delivering project with 97%+ of quality
  • Worked in projects like Mckesson, Carecloud, Medicentrix (Epic), Abington
  • Completed multiple special projects within the given time such as missing payments, undistributed payments, EDI rejections, self-pay

Sr. Analyst

Pacific BPO Pvt Ltd
Noida
06.2017 - 02.2022
  • Worked for big clients like Carecloud, Medicentrix, ECW
  • Completed different projects like undistributed funds, refunds amd overpayment.
  • Handled client calls weekly and provided training to the new employees.

Subject Matter Expert

i-health RCM solutions (P) Ltd (Now Advant Healthcare)
08.2016 - 05.2017
  • Worked for an end-to-end client
  • Responsible of prioritizing the work flow and have it done within the SLA

Sr. AR Analyst

e4e healthcare business services (P) Ltd (Now N-thrive)
03.2011 - 07.2016
  • Played various roles within operations such as live audit, training and grooming new people on board, handling and responding to the client queries, taking care of production and quality reports

Education

Science Graduations -

Agra University
01.2004

12th - Science

Central Board of Delhi
01.2001

10th -

C.B.S.E. Board
01.1998

Skills

  • People management
  • Claim handling
  • Accounts Receivable (AR)
  • Denial management
  • Appeals
  • Medical records
  • Internet knowledge
  • Apps knowledge
  • Operating system knowledge
  • MS Excel
  • Open Office
  • Word
  • Power Point
  • Project management
  • Team building

Disclaimer

I hereby declare that the information about myself I had mentioned above is true to the best of my knowledge and I will try my best to fulfill your aspirations.

Hobbies and Interests

  • Reading
  • Playing musical instruments
  • Watching movies

Personal Information

  • Father's Name: Mr. S. K. Dixit
  • Date of Birth: 09/05/85
  • Gender: Male
  • Marital Status: Married

Languages

English
Advanced
C1

Timeline

Team Lead

Pacific (Access Healthcare)
02.2022 - Current

Sr. Analyst

Pacific BPO Pvt Ltd
06.2017 - 02.2022

Subject Matter Expert

i-health RCM solutions (P) Ltd (Now Advant Healthcare)
08.2016 - 05.2017

Sr. AR Analyst

e4e healthcare business services (P) Ltd (Now N-thrive)
03.2011 - 07.2016

Science Graduations -

Agra University

12th - Science

Central Board of Delhi

10th -

C.B.S.E. Board
Abhishek Dixit