Abhishek Dixit
Assistant Manager
Bhopal
Summary
Detail-oriented professional with a proven track record of success in various roles. Skilled in relationship building, decision making, and multitasking. Demonstrated ability to excel in fast-paced environments and deliver exceptional results. Strong focus on attention to detail and commitment to achieving goals.
Overview
10
10
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Assistant Manager
CSC e-governance services india ltd
02.2021 - Current
- Formulated plans to optimize operational effectiveness.
- Supported district team members in reaching project objectives.
- Performed routine evaluations to pinpoint employee development needs.
- Performed audits to verify office compliance.
- Collaborated with channel partners consistently to enhance business development initiatives.
- Optimized workflow by fostering seamless communication between departments.
- Addressed service-related issues swiftly.
- Facilitated effective conflict resolution within the team.
- Kept current with company offerings and solutions.
- Produced comprehensive reports detailing financial data, sales patterns, and inventory status.
- Reviewed survey results to determine potential areas for growth.
Assistant Manager- Retail & Digital Banking
RBL Bank Ltd
11.2017 - 04.2020
- Handled customer service inquiries efficiently.
- Maintained consistent interaction with customers to identify their needs.
- Implemented systems to evaluate client satisfaction levels.
- Oversaw branch operations from BOD to EOD, ensuring compliance with BCSBI and RBI guidelines.
- Boosted sales of retail banking offerings including bank accounts, credit cards, merchant acquisition, and retail loan products.
- Conducted credit underwriting for retail assets.
- Ensured efficient operations by liaising with multiple departments.
Business Development Manager
HDFC Life
01.2015 - 06.2016
- Identified potential clients and established connections with current customers.
- Designed visual aids to capture new market opportunities.
- Executed targeted outreach initiatives to capture leads from various societal groups.
- Facilitated consistent training programs for products.
- Researched industry trends to identify market opportunities.
- Teamed up with marketing colleagues to produce promotional designs.
- Evaluated customer feedback to pinpoint enhancement opportunities in products and services.
- Tracked competitors' offerings and pricing strategies to maintain competitive advantage.
- Established consistent interaction with clients to fulfill expectations.
- Identified growth opportunities to expand client base.
Education
Post Graduate Diploma - Banking And Financial Services
Manipal Academy of Banking
BangaloreMBA - Human Resources Management
Institute of Professional Education & Research
BhopalBachelor of Business Administration - Foreign Trade
Christian Eminent College
IndoreHigher Secondary - Commerce & Business Management
St. Mark Higher Secondary School
Sarni, Dist.BetulHigh School Diploma - undefined
St. Mark Higher Secondary School
Sarni, Dist.BetulSkills
Sales & Customer Service
Certification
HR Professional Certificate
Additional Information
Date of Birth: 13 October, 1989
Relationship Status: Unmarried
Father's Name: Ram Mohan Dixit
Mother's Name: Maya Dixit
Address: H. 207, LIG 2, Gaurishankar Kaushal Awasiya Parisar, Katara Hill's, Bhopal, Madhya Pradesh
Pin Code: 462043
Timeline
HR Professional Certificate
06-2025
Master Trainer Certificate-Mission Karmyogi, initiative of government of india.
05-2024
Assistant Manager
CSC e-governance services india ltd
02.2021 - Current
IRDA
11-2017
NISM, AMFI Mutual Fund
11-2017
Assistant Manager- Retail & Digital Banking
RBL Bank Ltd
11.2017 - 04.2020
Business Development Manager
HDFC Life
01.2015 - 06.2016
Post Graduate Diploma - Banking And Financial Services
Manipal Academy of Banking
MBA - Human Resources Management
Institute of Professional Education & Research
Bachelor of Business Administration - Foreign Trade
Christian Eminent College
Higher Secondary - Commerce & Business Management
St. Mark Higher Secondary School
High School Diploma - undefined
St. Mark Higher Secondary School
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