Abhishek Dixit
Assistant Manager
Bhopal
Summary
Detail-oriented professional with a proven track record of success in various roles. Skilled in relationship building, decision making, and multitasking. Demonstrated ability to excel in fast-paced environments and deliver exceptional results. Strong focus on attention to detail and commitment to achieving goals.
Overview
10
10
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Assistant Manager
CSC e-governance services india ltd
02.2021 - Current
- Formulated plans to optimize operational effectiveness.
- Supported district team members in reaching project objectives.
- Performed routine evaluations to pinpoint employee development needs.
- Performed audits to verify office compliance.
- Collaborated with channel partners consistently to enhance business development initiatives.
- Optimized workflow by fostering seamless communication between departments.
- Addressed service-related issues swiftly.
- Facilitated effective conflict resolution within the team.
- Kept current with company offerings and solutions.
- Produced comprehensive reports detailing financial data, sales patterns, and inventory status.
- Reviewed survey results to determine potential areas for growth.
Assistant Manager- Retail & Digital Banking
RBL Bank Ltd
11.2017 - 04.2020
- Handled customer service inquiries efficiently.
- Maintained consistent interaction with customers to identify their needs.
- Implemented systems to evaluate client satisfaction levels.
- Oversaw branch operations from BOD to EOD, ensuring compliance with BCSBI and RBI guidelines.
- Boosted sales of retail banking offerings including bank accounts, credit cards, merchant acquisition, and retail loan products.
- Conducted credit underwriting for retail assets.
- Ensured efficient operations by liaising with multiple departments.
Business Development Manager
HDFC Life
01.2015 - 06.2016
- Identified potential clients and established connections with current customers.
- Designed visual aids to capture new market opportunities.
- Executed targeted outreach initiatives to capture leads from various societal groups.
- Facilitated consistent training programs for products.
- Researched industry trends to identify market opportunities.
- Teamed up with marketing colleagues to produce promotional designs.
- Evaluated customer feedback to pinpoint enhancement opportunities in products and services.
- Tracked competitors' offerings and pricing strategies to maintain competitive advantage.
- Established consistent interaction with clients to fulfill expectations.
- Identified growth opportunities to expand client base.
Education
Post Graduate Diploma - Banking And Financial Services
Manipal Academy of Banking
BangaloreMBA - Human Resources Management
Institute of Professional Education & Research
BhopalBachelor of Business Administration - Foreign Trade
Christian Eminent College
IndoreHigher Secondary - Commerce & Business Management
St. Mark Higher Secondary School
Sarni, Dist.BetulHigh School Diploma - undefined
St. Mark Higher Secondary School
Sarni, Dist.BetulSkills
Sales & Customer Service
Customer Success & Sales Operations
Retail Banking Operations
Risk Management Expertise
Portfolio Management
Credit Underwriting
Social Media Marketing
Sales Presentations
Project Management
Relationship Management
Business Development
Business Analysis
MS Office
Certification
HR Professional Certificate
Additional Information
Date of Birth: 13 October, 1989
Relationship Status: Unmarried
Father's Name: Ram Mohan Dixit
Mother's Name: Maya Dixit
Address: H. 207, LIG 2, Gaurishankar Kaushal Awasiya Parisar, Katara Hill's, Bhopal, Madhya Pradesh
Pin Code: 462043
Timeline
HR Professional Certificate
06-2025
Master Trainer Certificate-Mission Karmyogi, initiative of government of india.
05-2024
Assistant Manager
CSC e-governance services india ltd
02.2021 - Current
IRDA
11-2017
NISM, AMFI Mutual Fund
11-2017
Assistant Manager- Retail & Digital Banking
RBL Bank Ltd
11.2017 - 04.2020
Business Development Manager
HDFC Life
01.2015 - 06.2016
Post Graduate Diploma - Banking And Financial Services
Manipal Academy of Banking
MBA - Human Resources Management
Institute of Professional Education & Research
Bachelor of Business Administration - Foreign Trade
Christian Eminent College
Higher Secondary - Commerce & Business Management
St. Mark Higher Secondary School
High School Diploma - undefined
St. Mark Higher Secondary School