Abhishek Dohre
Bhopal
Summary
Tech enthusiast with over 3 years of experience in Windows System Administration, Backup Management, Endpoint Security, Azure Cloud, and Vulnerability Management. Demonstrated success in enhancing system performance and security while managing critical IT infrastructure. Expertise in troubleshooting and resolving technical issues, ensuring optimal operations. Committed to delivering effective systems management and improving organizational IT infrastructure.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Remote Support System Engineer
CNI Consultants
07.2024 - Current
- Established network specifications and analyzed workflow, access, information, and security requirements.
- Installed and configured software, hardware, and networks to enhance system functionality.
- Monitored system performance and troubleshot issues to maintain operational integrity.
- Ensured security and efficiency of IT infrastructure through proactive measures.
- Conducted data backup and restoration to safeguard critical information.
- Integrated client network programs for seamless corporate network access.
- Provided technical support for end-user environments, including MS Hyper-V and VMware ESXi configurations.
- Utilized ticketing tool Autotask for issue tracking and documentation tool IT Glue for centralized information management.
IT Support and Application Support Engineer
Spero Healthcare Innovation Pvt. Ltd.
10.2022 - 07.2024
- Supported web application for Call 108 Madhya Pradesh Emergency Control Room, improving emergency response efficiency.
- Achieved 100% uptime by monitoring application server performance and load management.
- Created MySQL queries for efficient data retrieval and report generation tailored to client needs.
- Reduced server load by optimizing existing queries and identifying underlying issues.
- Worked closely with clients to define requirements and implement effective solutions alongside the team.
- Performed testing on new features and customizations to verify functionality and reliability.
- Maintained system integrity by removing superfluous files while ensuring proper backup procedures were in place.
Education
Master of Business Administration - Marketing and HR
Sagar Institute of Research and Technology (SIRT)
Bhopal, MP 07.2021 - 10.2023
Bachelors of Computer Applications - Computer Application
Indore Professional Studies Academy (IPS Academy)
Indore, MP 07.2016 - 09/2019
Senior Secondary-12th Examination -
St John's H, S, School
Bhopal, Madhya PradeshHigher secondary: 10th Examination -
St John's H.S. School
Bhopal, Madhya PradeshSkills
- Windows system administration
- Backup and patch management
- Endpoint security
- Data backup strategies
- Infrastructure support
- Azure cloud services
- Team collaboration
- IT troubleshooting
- Server maintenance
Certification
- AZ-900, Azure Fundamentals, C81388EF74D6EA94
- CCNA 200-301, Cisco Certified Network Associate, CSC01417B59B
- Kaseya Certified Technician in Datto EDR
- Kaseya Certified technician in Rocket cyber
Languages
- English
- Hindi
Timeline
Remote Support System Engineer
CNI Consultants
07.2024 - Current
IT Support and Application Support Engineer
Spero Healthcare Innovation Pvt. Ltd.
10.2022 - 07.2024
Master of Business Administration - Marketing and HR
Sagar Institute of Research and Technology (SIRT)
07.2021 - 10.2023
Bachelors of Computer Applications - Computer Application
Indore Professional Studies Academy (IPS Academy)
07.2016 - 09/2019
Senior Secondary-12th Examination -
St John's H, S, School
Higher secondary: 10th Examination -
St John's H.S. School