ABHISHEK G. Bhagat
Amravati
Summary
Seasoned Customer Service executive with 3.5+ years of experience dedicated to providing highest quality service and making customers feel Welcome. Committed to exceeding customers' expectations and achieving company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Reliance SMSL Limited
03.2022 - 03.2025
- Attended and helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Promptly responded to inquiries and requests from prospective customers
- Handled billing and payment issues by following company guidelines and resolved disputes
- Processed customer transactions and enabled them to benefit from the store promotions in turn increasing sales
Customer Service Executive
Raymond
10.2021 - 03.2022
- Described product and service details to customers to provide information on benefits and advantages
- Escalated critical customer issues to supervisor to avoid lost revenue
- Delivered prompt service to prioritize customer needs
Education
12th -
Maharashtra State Bord of Secondary And Higher Secondary Education
01.2020
10th -
Maharashtra State Bord of Secondary And Higher Secondary Education
01.2018
Skills
- Excellent written and oral communication
- Customer service expertise
- Customer engagement
- Problem-solving
- Effective complaint resolution
Languages
Marathi
Hindi
English
Hobbies and Interests
- Photograph
- Surfing through internet
- Participating in social activities
Personal Information
- Date of Birth: 02/11/01
- Nationality: Indian
- Marital Status: Single
Hobbies
- Super bikes maintenance
- Bike riding
- Cricket
- Travelling
Timeline
Customer Service Associate
Reliance SMSL Limited
03.2022 - 03.2025
Customer Service Executive
Raymond
10.2021 - 03.2022
12th -
Maharashtra State Bord of Secondary And Higher Secondary Education
10th -
Maharashtra State Bord of Secondary And Higher Secondary Education
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