Hi, I’m
Abhishek Jain
Sr. Test Engineer
Noida,uttar pradesh
Summary
Dynamic and results-driven professional with extensive experience at Dynamicssmartz, excellence in project implementation, enhancing client satisfaction through effective issue resolution and performance tracking. Expertise in regression testing and mentoring, combining technical proficiency with leadership skills. Achieved significant improvements in project delivery timelines. Promoted to Sr. Test Engineer within 1.5 years due to dedicated work, assuming new roles and responsibilities.
Overview
15
years of professional experience
2
Certifications
Work History
Dynamicssmartz
Associate SEPG Consultant Dynamics
02.2024 - Current
Job overview
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Meeting with Project Managers to understand the structure
- Managing New joiners Onboarding and Training Process.
- QMS Training session post QMS Releases and when required
- Supported in drafting, reviewing, and negotiating contracts with clients, vendors, and partners
Dion Global Solutions
Sr. Test Engineer
02.2012 - 01.2018
Job overview
- Sr. QA with 6+ year work experience in Product based application and Web based applications.
- Manual & Automation Testing using Auto-It and Postman
- Experience in Black Box Testing, Data Base Testing, Functionality Testing, Regression Testing, Web services/API Testing, GUI Testing, Module Testing, Integration Testing and UAT Testing
- Conducted root cause analysis on defects discovered during testing, enabling quick resolution and minimizing risk of future occurrences.
- Reproduced defects and documented findings, using Jira
- Streamlined testing processes for increased efficiency in identifying and resolving defects.
- Mentored junior test engineers, enhancing their skillsets and overall team performance.
- Design test cases and execute them according to the test plan.
- Estimate the time required for testing activities.
- Conduct Functional, Integration, Module, Performance, and Regression Testing.
Hcl Bserv
Technical Support Engineer
03.2009 - 02.2012
Job overview
- Provided remote assistance to clients like AT&T, Sprint Communications, ensuring timely resolution of software and hardware concerns.
- Mentored junior members of the team on best practices in issue resolution techniques.
- Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
Education
College of Engineering RoorkeeRoorkee, India
Bachelor of Technology from Information Technology
04.2001
Skills
Regression Testing
Test case design
Writing test cases
Automation Tool: Auto-It, Postman
Database Technologies: MySql , SQL
Code Repository and Inventory Tool: WinCvs, SVN
Client Requirements Assessment
Best Practices Implementation
Performance Tracking
Process Improvement
Project Implementation
Issue Resolution
Business Analysis
Assessments
Requirements Gathering
Disaster Recovery Planning
Failure Analysis
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Certification
[Automation Testing] Training - [Selenium]
Timeline
Associate SEPG Consultant Dynamics
Dynamicssmartz
02.2024 - Current
Sr. Test Engineer
Dion Global Solutions
02.2012 - 01.2018
Technical Support Engineer
Hcl Bserv
03.2009 - 02.2012
College of Engineering Roorkee
Bachelor of Technology from Information Technology
04.2001