Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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MALLISHWARI KUNCHALA

Hyderabad

Summary

Quality-oriented professional with 6+ years of IT experience with a proven track record at Capgemini in Infrastructure Management majorly in Zenoss and BMC Truesight monitoring configuration for 3+ years. Aiming for a challenging career in the IT field, which will utilize my skills and adds value to the growth of the company, also gives me an opportunity for continuous improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

CONSULTANT & ASSOCIATE CONSULTANT

Capgemini India, Hyderabad
04.2021 - Current
  • Worked on custom and database monitoring deployments
  • Worked on Port and Filesystem monitoring deployments.
  • Worked on Process and Service monitoring deployments.
  • Worked on modify/remove monitors for servers, database, ports, process and filesystem in Zenoss tool
  • Handled Setup-Update-Removal of blackouts and Auto-Ticketing of alerts
  • Worked on addition and removal of new servers in TSCO console
  • Worked on investigation tasks for false alerts or alerts not received using TS console for data collection and related event details
  • Hands-on experience in Setting up blackout window on application and on server monitoring
  • Worked on creating auto ticketing and updating for all monitoring platforms
  • Worked on upgrading the TSCO agent using chef
  • Experience in Troubleshooting on TSCO servers to fix the data collection issue.
  • Experience in upgrading the TSCO agents manually
  • Handled multiple incidents, Service requests and Change requests.
  • Working on Elastic agent installation using Ansible.

SENIOR ANALYST & ANALYST

Capgemini India, Hyderabad
03.2018 - 04.2021
  • Well proficient in working with entire phases of software testing life cycle including project methodologies.
  • Adept at of Managing Testing projects and Application Centers, including preparation of Lifecycle Test Plans, Test Strategies, Test Estimations, Test Cases & Test Matrices.
  • Proficient goal-oriented Project Management professional with focus on Testing and Quality Assurance
  • Efficiently managing system, functional testing, automation and performance testing projects
    Strong knowledge in Firmware upgrade.
  • Hands-on experience in Setting up and configuring Proliant servers
  • Competent in verification and validation process, handling and delivering multiple projects simultaneously within the specified budget and as per agreed timeframe
  • Experience on VMware (vSphere, vCenter server, ESX / ESXI, Virtual Center-Client).
  • Experience in Manual testing in storage domain (HP hyperconverged storage solution)
  • Experience on Hper-V and Microsoft patch applications
  • Execution of Automation suite and troubleshooting of issue
  • Vendor Co-ordination

Education

B.Tech- Computer Science And Engineering

Jawaharlal Nehru Technological University.
Hyderabad, India
05-2017

Skills

  • BMC TSA
  • Chef
  • Zenoss
  • SQL
  • ServiceNow
  • Elastic Stack (ELK)
  • Ansible
  • MS Office
  • Regression testing
  • Sanity testing
  • Functional testing

Certification

  • Python Certification- Coursera
  • Agile Certification- Coursera
  • Cybersecurity Awareness-Amazon

Languages

English
Telugu
Hindi
Intermediate (B1)

Timeline

CONSULTANT & ASSOCIATE CONSULTANT

Capgemini India, Hyderabad
04.2021 - Current

SENIOR ANALYST & ANALYST

Capgemini India, Hyderabad
03.2018 - 04.2021

B.Tech- Computer Science And Engineering

Jawaharlal Nehru Technological University.

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