Abhishek Kamble.
Mumbai
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Back Office Executive
DATAMARK BPO Service LLP
Mumbai
12.2021 - 12.2023
- Conducted thorough research and analysis using various FedEx applications to address queries related to undelivered shipments.
- Managed a high volume of tracking IDs associated with delivery challenges, demonstrating exceptional attention to detail and organizational skills.
- Utilized in-depth knowledge of FedEx systems to navigate and interpret shipment data, facilitating efficient problem-solving.
- Collaborated with cross-functional teams to streamline communication and optimize the resolution process.
Back Office Executive
Prodata Management Pvt Ltd
Mumbai
04.2019 - 11.2020
- Leveraged advanced Excel functionalities to manage and manipulate large datasets related to policy surrender transactions.
- Developed and maintained Excel spreadsheets for tracking surrender requests, processing times, and other key performance indicators.
- Scrutinized surrender documents to verify authenticity and adherence to company guidelines.
- Analyzed claim records, policy provisions, and other relevant documents to determine validity of claims.
Education
Bachelor of Management Studies - Management Studies
Ramananda Arya D.A.V Collage
Mumbai University05-2020
HSC -
Bharat Junior College
Thane05-2017
SSC -
Dnyanprasarini School
Thane06-2015
Skills
- Advance Excel
- Microsoft Office
- 40 WPM English Typing
- Mail Routing
- Report Generation
- Internet Research
Certification
- MSCIT
- Tally ERP9
Timeline
Back Office Executive
DATAMARK BPO Service LLP
12.2021 - 12.2023
Back Office Executive
Prodata Management Pvt Ltd
04.2019 - 11.2020
Bachelor of Management Studies - Management Studies
Ramananda Arya D.A.V Collage
HSC -
Bharat Junior College
SSC -
Dnyanprasarini School
- MSCIT
- Tally ERP9
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