Abhishek Kumar
Electrical And Electronics Engineer
Koderma,Jharkhand
Summary
Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Offering over 1.10 years of customer support knowledge-base experience.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Service Engineer
Paramtech Cad Service Private Limited
Pune
04.2022 - Current
- Work under VE Commercial Vehicles Ltd for Quality and customer satisfaction In different fuel system of automobile- Electric (EV), Diesel, CNG
- Good Knowledge in Electric Bus: worked on - HV Traction Motor, HV Battery System, AC Cooling System, Air Compressor, HV and LV Power line, Invertor, Breaking Mechanism, other locking and operational part.
- Good Knowledge of Diagnostic in Electric bus.
- Good knowledge of Electronics Instruments: Multi Meter, Insulation Meter, Clamp Meter
- Good knowledge of Power Electronics: EV Charger, Invertor, HV battery, LV Supply, Relay etc.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Facilitated process improvements to successfully decrease errors.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Created detailed reports on issues and solutions
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
Service Engineer
Bell Infocom (Patna)
Koderma
10.2021 - 04.2022
- Work under GG Tronics India Private Limited for Indian Central railway
- Performed periodic testing of all networks and axle counter systems.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Tested and checked performance, regular maintainance of hardware and software programs.
- Installed, configured and tested equipment on specialized platforms.
- Provided customer feedback to team to facilitate project road map and relationship planning.
- Trained and supervised staff on equipment maintenance and safety procedures.
Education
Diploma - Electrical And Electronics Engineering
09.2018 - 09.2021
- Obtained marks in percentage- 79 %
Matriculation - Hindi Medium
03.2017 - 03.2018
- Obtained mark in percentage - 73.20 %
Skills
Data Collection
Technical troubleshooting
Root Cause Analysis
Equipment maintenance and repair
Vocational Training
- Company Name - Central Coal fields Limted (Ranchi)
- Periods-: April 2021 - May 2021 (1 month)
- The internship was based on college syllabus about GPS (Global positioning system)
Campus Project
- Project Name - Wireless power transmission
- Duration - 1 week (2021)
- Teams - 4 member
Timeline
Service Engineer - Paramtech Cad Service Private Limited
04.2022 - Current
Service Engineer - Bell Infocom (Patna)
10.2021 - 04.2022
Ramgovind Polytechnic Institute, Koderma - Diploma, Electrical And Electronics Engineering
09.2018 - 09.2021
Project High School Devipur - Matriculation , Hindi Medium
03.2017 - 03.2018