Abhishek Kumar
Product Manager
Thane
Summary
Reliable Product Guy known for providing stable, consistent leadership through full development lifecycles. Proven leader of successful digital product development efforts through coordinated inter-team collaboration and expert guidance. Passionate for solving problem statements whether bigger or smaller with long term goal achiever.
Overview
9
9
years of professional experience
Work History
Digital Product Manager
Manipal Cigna Health Insurance
06.2022 - Current
- Digitalizing the whole claim process from scratch for end users as well as claim processing teams
- Claim is the most sensitive area in any insurance company where both insurer and insured are on stake
- Understanding the criticality and sensitiveness nature of the product had already digitalized the whole claim in warding journeys for all lob
- Building and managing data lake, sourcing and resourcing it for cross application utilization
- Participates in triaging production bugs and malfunctions, adjusting development milestones and release schedules accordingly
- Cross functional engagement across multiple teams, to gather information and cater them in possible ways
- Acceptance Test (UAT) into future patches and iterations
- Define solution requirements to convert strategic ideas into actionable workflows
- Analyzed customer behavior to derive digital product performance insights and identify areas of potential improvement
- Test case review and artifact ratification for defect free output
- Ground level engagement with customers, vendor partners & multiple stakeholder groups to understand & define their requirements that would drive the product development & roadmap.
Quality and Product Manager
TechnoPurple IT Solutions
08.2016 - 06.2022
- Successfully carried the core app versions from version 2.3 to 4.0
- Had ideanated and conceptualised many core features and sub products which had helped in increasing the customer base as well as new businesses
- Had increased user base from x to 5x in the span of 6 years and revenue by 5x per month
- Was responsible for driving any CR or new projects from inception to delivery
- Bridging the gap between ops/sales and technical team
- Reporting to MD,Co-founder and had been the part of core decision making team
- Developing and nurturing new solutions for multiple clients
- Helping and guiding technical teams for all kind of business/functional and technical specifications
- Leading the team of quality engineers directly
- Worked extensively on location (GPS/WIFI/Beacons) based solutions with event management, CRM and reporting
- Foster cross functional collaboration as SPOC with business stakeholders, design, engineering teams, operations and others to ensure friction less execution
- Developed product documentation to communicate upcoming features and products to internal teams
- Monitored market trends and competitor performance to update promotional strategies
- Coordinated design meetings and decisions with internal departments and teams
- Coordinated project planning and execution with team members and team leads
- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches
- Identifies issues, assumptions, impact, A/B testing and data analysis and derive new solutions and decisions based on logics and rationality
Software Test Engineer
Marico India
11.2014 - 08.2016
- Conducted regression testing and submitted observations to development team
- Optimized test cases to maximize success of manual software testing
- Documented integration issues and vulnerabilities and outlined improvement recommendations
- Communicated risks associated with test execution and took mitigating action when necessary
- Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback
- Worked closely with different departments to develop innovative solutions to functionality issues.
Education
PGDM - Business
Welingkar Institute In E
B.E - Electronics And Telecommunication
Nagpur University
Skills
Define and deliver product roadmap, product design, prototype, wireframes, user stories to shape the idea in a productundefined
Timeline
Digital Product Manager
Manipal Cigna Health Insurance
06.2022 - Current
Quality and Product Manager
TechnoPurple IT Solutions
08.2016 - 06.2022
Software Test Engineer
Marico India
11.2014 - 08.2016
PGDM - Business
Welingkar Institute In E
B.E - Electronics And Telecommunication
Nagpur University
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