ABHISHEK KUMAR
Mandi Dabwali
Summary
I am a professional Recovery In-charge having more than 12 years of experience in finance of commercial vehicles and personal vehicles. A focused Team Leader, proficient in collection and recovery. I have a solid background in financial loans and agreements.
Overview
12
12
years of professional experience
3
3
Languages
Work History
BRANCH RECEIVABLE MANAGER
EQUITAS SMALL FINANCE BANK LTD
08.2025 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Branch Manager (CAR)
Kogta Financial India Ltd
04.2024 - 04.2025
- Responsible for sales, Collection and customer servicing.
- Handling team of 08 employee.
Branch Head Business
IndusInd Bank
09.2023 - 03.2024
- Responsible for sales, Collection and customer servicing.
- Handling team of 05 employee.
Branch Manager
SK Finance LTD
10.2021 - 08.2023
- Responsible for sales and customer servicing.
- Handling team of 15 employee.
Recovery In-charge
Shriram Transport Finance Company Ltd.
10.2019 - 09.2021
- Responsible for collections and customer servicing.
- Expert in submitting extension requests and other loss mitigation and recovery activities.
- Handled routine outbound or inbound calls at any stage of delinquency, up to and including Pre- Charge off and the Recovery area.
- Shriram Transport Finance Company
Branch Collection Manager
Shriram Transport Finance Company
04.2019 - 10.2019
- Managed the employees who collect the money.
- Handled complaints.
- Monitored call reports to make sure collectors are making enough phone contacts each day.
- Identified areas of the collection process that need improvement and implemented an enhanced process.
- Tracked the rate of success of the entire process and continues to make adjustments when necessary.
- Trained new employees.
- Performed audits of accounts that are in the system.
- Negotiated payment arrangements and followed up to make sure the payments are made.
Senior Relationship Executive
Shriram Transport Finance Company
02.2017 - 03.2019
- Asset recovery of NPA.
- Developed and implemented policies, procedures, and strategies for collections.
- Effectively worked with Dealers to attain business goals.
- Financed commercial vehicle and personal vehicles.
- Field verification of Customer and viability.
- Validated the full and proper execution of loan documentation and fund the loans.
Sale officer
EQUITAS SAMILL FINANCE BANK
09.2016 - 12.2016
- Responsible filing loan Contracts.
- Completed worksheets and processed loan.
- Responsible for finance and collection of commercial vehicles.
- Responsible for completing business loans.
Product Executive
Shriram Transport Finance Company Ltd
06.2013 - 08.2016
- Responsible filing loan Contracts.
- Completed worksheets and processed loan.
- Responsible for finance and collection of commercial vehicles.
- Responsible for completing business loans.
Education
M.A. - History
Maharaja Ganga Singh University
BikanerBachelors of Arts - undefined
Maharaja Ganga Singh University
BikanerSkills
Recovery
Critical thinking
Negotiation
Customer relationship
Customer service
Asset Recovery
Collection/funding/recovery
DATE OF BIRTH
18-07-1991
Timeline
BRANCH RECEIVABLE MANAGER
EQUITAS SMALL FINANCE BANK LTD
08.2025 - Current
Branch Manager (CAR)
Kogta Financial India Ltd
04.2024 - 04.2025
Branch Head Business
IndusInd Bank
09.2023 - 03.2024
Branch Manager
SK Finance LTD
10.2021 - 08.2023
Recovery In-charge
Shriram Transport Finance Company Ltd.
10.2019 - 09.2021
Branch Collection Manager
Shriram Transport Finance Company
04.2019 - 10.2019
Senior Relationship Executive
Shriram Transport Finance Company
02.2017 - 03.2019
Sale officer
EQUITAS SAMILL FINANCE BANK
09.2016 - 12.2016
Product Executive
Shriram Transport Finance Company Ltd
06.2013 - 08.2016
M.A. - History
Maharaja Ganga Singh University
Bachelors of Arts - undefined
Maharaja Ganga Singh University