Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Abhishek Mehta

Abhishek Mehta

Pune,MH

Summary

Dynamic leader with proven ability to enhance organizational performance through effective team building and customer service strategies. Demonstrated success in quickly adapting to new roles and implementing impactful changes that drive company growth. Expertise in training, monitoring, and morale-boosting techniques to elevate employee engagement and productivity.

Overview

19
19
years of professional experience
5
5
Certification

Work History

Senior Manager

citicorp Services India Pvt Ltd
Pune
10.2022 - Current
  • Monitored performance metrics against established goals and objectives for each project phase.
  • Provided technical guidance and support to program teams.
  • Assessed program performance against key performance indicators (KPIs) and objectives, making data-driven decisions to guide strategic direction.
  • Managed risk assessments to identify potential issues and develop mitigation strategies.
  • Streamlined communication between departments to enhance collaboration on projects.
  • Oversaw budget planning and resource allocation for multiple concurrent projects.
  • Created and maintained project documentation to ensure consistency of processes across the organization.
  • Established appropriate governance structures for programs and projects based on organizational needs.
  • Managed product lifecycle from conception through launch, ensuring alignment with business goals.
  • Defined user requirements by engaging directly with customers and analyzing their feedback.

Head- Technical Services

Boloro Global Ltd
Delhi
04.2018 - 10.2022
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Led product development initiatives to align with market trends and customer needs.
  • Managed product lifecycle from concept through launch, ensuring timely execution and quality.
  • Developed strategic roadmaps for product portfolio to maximize growth potential.
  • Oversaw compliance with industry standards throughout the development process.
  • Created and maintained project plans, timelines, and budgets for new product initiatives.

Senior Manager - Product Development

Stalwart Outsource
New Delhi
08.2017 - 05.2018
  • Distinguished product issues and gathered information on customer experiences.
  • Managed vendors and activity engaged to marketing team on customer experience.
  • Weekly meeting with CEO on progress report and giving roadmap discussion with Management along timelines.
  • Reviewed product development budgets, expenditures, and research.
  • Supported future project development through drafting of marketing requirements materials.
  • Directed concept design, feature definitions and production support.
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
  • Established, initiated, and optimized business development strategies based on company targets, product specifications, market data and budget factors.

Senior Technical Lead

Mahindra Comviva
Gurgaon
12.2006 - 08.2017
  • Managed team of 20+ personnel focused on implementing resolutions and updates.
  • Engaged in delivery of product to clients after specific customizations, undertaking post-delivery support and customizations on live product as per client requirement.
  • Engaged in operating MobiquityTM Mobile wallet and m-POS platform with functional knowledge gained in SVA based mobile payment domain.
  • Mentoring new hires; engaged in Interview process for hiring fresher and lateral hires.
  • Engaged in improving product architecture to develop client specific customization in plug-and-play manner (extension points).
  • Understanding business requirement and accordingly translating same to technology solutions; providing technical compliance to requirements; ensuring adherence to Architecture governance processes.
  • Bridging communication between on-shore and off-shore teams; presenting demos to client; liaising with clients and technical team to identify requirements for critical sections.
  • Streamlining solutions in line with client roadmap & enterprise architecture; producing high quality technical architect documentation, building, and maintaining repository of reusable design artifacts including documents, models, and blueprints.

Education

Master of Science - Computer

M.D.U Rohtak
Faridabad
01.2006

Advance Diploma - E-commerce

C.E.D.T.I
Chandigarh

Skills

  • Vendor management
  • Staff management
  • Project management
  • Data-driven decision making
  • Budget planning
  • Product lifecycle management
  • Risk assessment
  • Team leadership
  • Cross-functional collaboration
  • Compliance management
  • Performance monitoring
  • Cross-functional team leadership
  • Troubleshooting and problem resolution
  • Performance tracking and evaluation

Certification

  • Certified SAFe 6 Release Train engineer ,Oct 2024
  • Sun Java Certification, 2009
  • AWS Solution Architect Associate, 2021
  • Certified Ethical Hacker, 2021
  • Java Certification from I.I.T Roorkee

Accomplishments

  • Bright Spark Awards in 2008
  • Best talent in 2013
  • Customer centricity awards in 2013

Timeline

Senior Manager

citicorp Services India Pvt Ltd
10.2022 - Current

Head- Technical Services

Boloro Global Ltd
04.2018 - 10.2022

Senior Manager - Product Development

Stalwart Outsource
08.2017 - 05.2018

Senior Technical Lead

Mahindra Comviva
12.2006 - 08.2017

Master of Science - Computer

M.D.U Rohtak

Advance Diploma - E-commerce

C.E.D.T.I

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