Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abhishek Mishra

Summary

Detail-oriented and technically proficient Salesforce Developer with a proven track record in implementing Salesforce Lightning industry best practices. Highly skilled in performing code reviews, optimizations, and troubleshooting, showcasing strong debugging abilities. Extensive experience in Lightning migration and development of Lightning Components, with a specific focus on Sales Cloud customization. Demonstrated expertise in Salesforce integration and a deep understanding of Apex, certified as a Salesforce Administrator and Platform Developer 1. Known for implementing CI/CD pipelines for seamless data migration. A quick learner with excellent communication skills to effectively collaborate with cross-functional teams.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Software Engineer

Persistent Systems Limited
01.2022 - Current
  • Designed, developed, and deployed custom solutions on the Salesforce platform including Apex, Visualforce, Lightning Web Components (LWC), and Aura Components to meet business requirements.
  • Configured Salesforce Sales Cloud, Service Cloud, and custom applications, implementing automation using Flow, Process Builder, Workflow Rules, and Validation Rules.
  • Integrated Salesforce with third-party systems using RESTful APIs, SOAP APIs to enable seamless data exchange and improve operational efficiency.
  • Developed custom Lightning Components and implemented complex business logic with Apex classes and triggers to deliver tailored functionality and enhance the user experience.
  • Worked in an Agile environment, collaborating closely with cross-functional teams to ensure the successful delivery of Salesforce solutions in a fast-paced development cycle.
  • Implemented and maintained robust CI/CD pipelines for efficient data migration, ensuring data integrity and consistency
  • Troubleshot and debugged issues, demonstrating problem-solving skills
  • Hands-on experience with SLDS (Salesforce Lightning Design System) and Lightning Data Service
  • Contributed to lighting migration projects, showcasing expertise in Lightning Components development
  • Developed and implemented customization using APEX Triggers, Batch, Schedule Apex, VF Components, and Test Class

Software Engineer

NTT Data
02.2020 - 12.2021
  • Developed Apex classes and triggers to customize and enhance Salesforce functionalities
  • Implemented robust Apex test classes, achieving 95% code coverage and ensuring the reliability of the Salesforce codebase
  • Collaborated with stakeholders to gather and analyze requirements for Apex-based solutions
  • Designed and developed Apex triggers and Apex classes to manage complex business logic and ensure smooth data processing between various Salesforce modules (Sales Cloud & Service Cloud).
  • Configured and customized Service Cloud features such as Omni-Channel, Live Agent, and Case Assignment Rules, optimizing support case routing and agent productivity.
  • Applied in-depth knowledge of Apex programming language for efficient and scalable solutions
  • Conducted code reviews to maintain high-quality code standards and implemented optimizations for performance improvements
  • Configured and customized Salesforce, including workflows, validations, approval processes, security models, and data models, with a focus on Sales Cloud customization

Associate Engineer

Sopra Steria
05.2017 - 12.2020
  • Provided 24/7 support for mainframe applications, resolving production issues, and ensuring minimal downtime. Acted as the first point of contact for all mainframe-related incidents.
  • Used tools such as CA-7 or Control-M to schedule, monitor, and resolve any job failures or delays in batch processing and online transaction processing (OLTP).
  • Diagnosed and fixed complex production issues across mainframe systems, including CICS, IMS DB/DC, and DB2, to ensure business continuity.
  • Conducted thorough root cause analysis for recurring issues, documented findings, and worked with development teams to implement long-term solutions.
  • Monitored system performance, identified bottlenecks, and recommended improvements to ensure optimal system functionality and response times.
  • Assisted clients in troubleshooting and resolving production support issues, ensuring user satisfaction and minimizing service interruptions.

Education

B.Tech -

Vishveshwarya Group Of Intitutions
06.2015

Skills

  • Lightning Web Components Expertise
  • Proficient in SLDS Implementation
  • Salesforce Data Integration
  • Lightning Data Service
  • SFDC Configuration
  • Workflows
  • Validations
  • Approval Processes
  • CI/CD for Data Migration
  • Security Model
  • Data Model
  • APEX Triggers
  • Batch
  • Schedule Apex
  • VF Components
  • Test Class

Certification

  • Salesforce Platform Developer 1
  • Salesforce AI Associate

Timeline

Senior Software Engineer

Persistent Systems Limited
01.2022 - Current

Software Engineer

NTT Data
02.2020 - 12.2021

Associate Engineer

Sopra Steria
05.2017 - 12.2020

B.Tech -

Vishveshwarya Group Of Intitutions

Similar Profiles

  • Praveen Tiwari

    Praveen TiwariPraveen Tiwari

    Engineering Lead at Persistent Systems LimitedEngineering Lead at Persistent Systems Limited

    View Profile
  • Krishna Vamshi Vavilala

    Krishna Vamshi VavilalaKrishna Vamshi Vavilala

    Senior DevOps Engineer at Persistent Systems LimitedSenior DevOps Engineer at Persistent Systems Limited

    View Profile
  • PRADYOT ARAMANE

    PRADYOT ARAMANEPRADYOT ARAMANE

    Presales Solution Manager at Persistent Systems LimitedPresales Solution Manager at Persistent Systems Limited

    View Profile
Abhishek Mishra