Phani Kethan
Business Process Lead
Summary
Experienced professional proficient in Spanish and English languages, with expertise in backend HR processes like payroll and operations. Effective communicator in both languages, facilitating seamless engagement with stakeholders. Skilled at managing payroll procedures with precision and regulatory compliance, while improving organizational efficiency through optimized HR operational responsibilities.
Capable of handling confidential employee information discreetly, seeking to leverage language fluency and HR backend abilities for an organization's strategic objectives. Experienced in process analysis, identifying areas for improvement, and implementing streamlined workflows to optimize business operations and enhance performance.
Business process professional with strong focus on optimizing workflows and driving operational efficiency. Skilled in process improvement, data analysis, and change management. Known for fostering team collaboration and adapting to evolving needs to achieve impactful results. Dependable and versatile, bringing pragmatic approach to problem-solving and project leadership.
Overview
5
5
years of professional experience
1
1
Certification
4
4
Languages
Work History
Business Process Lead
Tata Consultancy Services (TCS)
11.2022 - Current
- Maintains databases and employee records using a variety of systems and tools and provides information to employees and managers.
- Compiles data for analysis and reporting, performs routine analyses and creates standard as well as customized reports.
- Assisting quality team with quality audit and QC.
- Generating weekly and monthly audit reports.
- Resolved tickets in the Snow tool for US, Canada, and LATAM.
- Assisted in the development and maintenance of process documentation, simplifying knowledge transfer and promoting standardization across the organization.
- Conducted regular process audits to identify areas for improvement and monitor compliance with established standards.
Machine Learning Data Associate
Amazon
06.2020 - 11.2022
- Machine Learning Data Associate is required to watch the video of the stowing activity in a fulfillment center, understand it thoroughly and make best use of the human judgement and available resources to indicate the activity captured in the video.
- They are expected to verify /mark the location of product through a tool while maintaining highest level of accuracy.
- This process helps in maintaining stow quality at the fulfilment center.
Education
Master of Science - Embedded Systems
Sreyas Institute of Engineering Technology
Hyderabad, India 04.2001 -
Bachelor of Science - Electronics And Communications Engineering
Sree Dattha Institute of Engineering And Science
Hyderabad, India 04.2001 -
Skills
Canada HR operations
Certification
Spanish B1
Interests
Cricket
Traveling
Timeline
Business Process Lead
Tata Consultancy Services (TCS)
11.2022 - Current
Spanish B1
07-2021
Machine Learning Data Associate
Amazon
06.2020 - 11.2022
Master of Science - Embedded Systems
Sreyas Institute of Engineering Technology
04.2001 -
Bachelor of Science - Electronics And Communications Engineering
Sree Dattha Institute of Engineering And Science
04.2001 -
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