ABHISHEK NAUTIYAL
Data Operations Analyst
Dehradun
Summary
Certified Power BI Developer with 5+ years of experience delivering actionable insights, automating reports, and optimizing business processes to enable data-driven decision-making. Proficient in Power BI, DAX, POSTGRESQL, and Excel with a proven track record of improving operational efficiency and enhancing stakeholder decision-making. Adept at collaborating with cross-functional teams, managing client relationships, and translating business needs into analytical solutions.
Overview
11
11
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Senior Executive - Operations Management
Sage Publications
09.2023 - Current
- Automated monthly sales, invoice, and team performance reports using ETL processes and advanced DAX formulas.
- Designed and executed PostgreSQL queries to retrieve, clean, and transform large datasets for business reporting.
- Utilized PostgreSQL functions such as COALESCE, JOINs, and window functions to support complex analytics use cases.
- Acted as the primary point of contact for clients, addressing inquiries, resolving concerns, and ensuring seamless communication regarding invoices, payments, and reports.
- Delivered weekly and monthly insights to leadership by analyzing performance and operational data.
Content Analyst
Global Logic
01.2022 - 01.2023
- Automated generation of monthly team performance reports in Power BI, cutting preparation time by 90%.
- Utilized Excel formulas to streamline monthly team reports and eBook sales data, improving efficiency and accuracy.
- Wrote SQL scripts in PostgreSQL to extract sales and performance data, streamlining reporting workflows.
- Enhanced reporting capabilities with DAX-driven measures and visual analytics.
Advisor
Teleperformance
08.2020 - 09.2021
- Responded to US customers inquiries and provided accurate information about products and services via live chat and email.
- Delivered weekly performance reports to management, ensuring transparent tracking of KPIs.
- Provided supports to the new joiners by working as an Acting SME.
- Shared weekly team report to the manager.
Senior Practitioner (Finance Operations)
Concentrix
11.2015 - 06.2017
- Processed high-volume invoices and financial reports, improving accuracy and compliance.
Finance Coordinator
Agilent Technologies
07.2014 - 01.2015
- Managed invoice processing for US, Canada, and Mexico regions, supporting finance operations.
Education
Commerce -
Carman School
B.B.A - undefined
Uttrakhand Institute of Technology
Skills
- Power BI
- MS Excel
- PostGre
- Tableau (Basic)
Certification
Certified Power BI Developer, Intellipaat, 2024
Timeline
Senior Executive - Operations Management
Sage Publications
09.2023 - Current
Content Analyst
Global Logic
01.2022 - 01.2023
Advisor
Teleperformance
08.2020 - 09.2021
Senior Practitioner (Finance Operations)
Concentrix
11.2015 - 06.2017
Finance Coordinator
Agilent Technologies
07.2014 - 01.2015
B.B.A - undefined
Uttrakhand Institute of Technology
Commerce -
Carman School
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