Abhishek Padhy

Got my third promotion in less than three years and currently heading the product function the payments business

Team Building

• Hired three product owners, five product strategy managers and help restructure product teams within the payments business
• Managing five product managers, seven product strategy managers and the five respective teams including engineering overseeing direct payments clearing, alternative payment methods, cross-border payments and our core platform

Business / Product Ownership

• Owning the complete payments roadmap for Revolut including direct clearing projects in key markets, local partnerships with PSPs and banks in all markets, popular local P2P and P2M payment products in key markets and API products for enterprise customers.
• Translating company's business goals, to product strategy & team goals/deliverables by owning complete roadmap of Core Payments from ideation, scoping, implementation to delivery
• Defining playbooks for all payment products for the company - templates for scoping, product roadmap and launch
• Head of engagement for critical vendors and partners such as central payment schemes and national banks

Hiring

• Part of product hiring across the company - working with recruitment on candidate funnel, process streamlining and certifying and training new interviewers
• Designed case studies for product skills interview used across the company

Heading payment products for EU and UK after receiving my second promotion in less than 2 years - Delivered two large scale company-critical projects

Product Development:

• Led our direct membership in EBA Clearing for SEPA payments to support Revolut’s banking operations across Europe – Critical for Bank proposition to offer local accounts and payments yielding annual savings > $5mn
• Built local payment clearing capabilities in UK directly with PayUK for UK Bank proposition yielding annual savings > $6Mn
• Scoped local payments for major non-EUR markets - Poland, Romania and Hungary and built the end-to-end roadmap resulting in > $10Mn/year savings (in my current role I am overseeing all three projects)
• Launched popular alternative payments such as iDEAL in Netherlands, Sofort for Germany and PagoPA for Italy – increase in MAU by >20% in respective markets
• Built an internal product to manage Revolut’s liquidity management across different central banks

Roadmap Building:

• Long-term roadmap for Revolut’s central payment infrastructure across the globe connected to all major central banks
• Roadmap to build and launch all popular Alternative payments across major European markets

Team and Stakeholder Management:

• Leading a team of 20 including 12 engineers, 2 Product Owners and 6 Product Strategy manager based out of different countries across the world
• Managing multiple C-level stakeholders such as Heads of Finance, Compliance, Risk, etc. and various executives at partner banks, payments schemes and central banks.

P&L Ownership for Core Payment Products for APAC region; Fast-track promotion within 9 months of joining

Product Development:

• Built local payment products from the scratch for 3 countries viz. Australia, Japan and Singapore from scratch including real-time payments in AU and SG
• Achieved 200k MAU for payment products built for the 3 markets - instrumental in making Revolut a competitive product in these markets
• Reduced top-up and transfer costs by 50-100 bps across regions helping territories achieve gross profit (savings in excess of $2.5 Mn in FY21)

Roadmap Building:

• Devised product roadmap for all APAC markets for the company including the ones where we plan to expand in the next few years (such as India and New Zealand)
• Charted out Bank payments stack roadmap for Australia - working towards the ADI (Bank) license for Revolut Australia and Direct connectivity to domestic instant payments (FAST) in Singapore

Team and Stakeholder Management:

• Led a team of 6 including 5 engineers and a Product Strategy manager based out of different countries across the world
• Managed multiple C-level stakeholders across the APAC region and HQ (Heads of Finance, Compliance, Risk, etc.)

Market Research/ Product Gap Analysis:

• Conducted various user-surveys across countries to understand the expectations/ gap in our offering
• Undertook a detailed analysis in all the APAC markets to understand payment product offerings to make Revolut competitive

Partnerships:

• Managed multiple partnerships with different banks across regions leading solution evaluation and commercial negotiations

Corporate Strategy & Planning:

• Charted out the overall business strategy for the organization closely with the CEO and Business Heads and defining short- term agenda for each business unit
• Devised detailed 3-year business plan for the integrated organization including business projections, revenue targets and cost drivers
• Preparing strategy documents and presentations on behalf of the CEO for Group Chairman and Board of Directors
• Working on GTM Strategy for all new product and feature launches including marketing communication, budgeting for offers, defining target segments, etc
• Conducted extensive market research across the financial services industry both in India and globally for helping the leadership team define long-term business objectives
• Prepared multiple in-house research reports on the Indian and Global financial services industry for external conferences such as Digital Money 2.0, Money 20-20, Visa APAC, etc

Product Management - Strategic Projects & Initiatives:

• Act-In product Manager for New Initiatives
• Defining scope and roadmap along with technical teams for nascent stage products (UPI, Biller Platform and Payment Gateway)
• Liaison across different group entities to identify product fitment and design PoCs
• Defined new business verticals such as Account Aggregator, DEPA (Data Empowerment & Protection Architecture) Provider - one of the first companies in India to apply for the license, liaisoning closely with regulatory bodies
• Evaluated multiple start-ups and vendors for various alliances, partnerships and white-labelled products
• Working with group CTO's team on revamping the technical architecture of all core platforms for our business - Providing a functional perspective

Program Management:

• Worked on various special projects closely on behalf of the CEO, defining business objectives, planning milestones and outcomes and co-ordinating with various teams
• Defined KPIs and KRAs for various projects and automated the reporting mechanism to highlight areas of concern to senior management and suggested corrective measures
• Monitored multiple critical projects across the organization and with other group entities on behalf of the CEO, understanding issues and challenges and suggesting and implementing steps to mitigate.

• Awarded Employee of the Quarter in the consulting group (top performer in a 35-member team)
• Member of a special SWAT Team working with the CEO which provided innovative digital solutions to our top customers

Important Projects and Initiatives:

Cash Application Automation at VF Corporation ( A Fortune 500 company)

• Interfaced with different stakeholders to understand requirements, did gap-analysis & found process improvement opportunities
• Achieved 30% improvement in cash-application, saving 80% resources by designing solution to digitize order-to-cash cycle in and integrate our cloud application with client's ERP

Collection Management Automation at Starwood Hotels and Resorts (A Fortune 500 company)

• Identified sources of bad debt amounting to $0.5mn p.m
• And high Days Sales Outstanding (DSO) by analysing large datasets
• Reduced DSO by 30% and increased collector efficiency by 75% by devising a cloud-based collection management solution

Credit Management and Vendor On-boarding Implementation at ResMed

• Assessed the existing manual credit approval process to figure out process bottlenecks and enhancement opportunities
• Reduced turnaround time from 8 days to 1-2 days for vendor approval by implementing an automated credit management solution

• Awarded the ‘GEM award' (employee of the quarter across business units - out of 6000+ employees)
• Mentored a group of 10 interns for 5 months and was responsible for their evaluation and subsequent recruitment

Important Projects and Initiatives:

• Headed the requirements gathering discussions engaging with different stakeholders across geographies for a Private Banking Suite Implementation, ICICI Bank Global
• Customized and implemented a system catering to 500 users, handling an AUM of $1.5bn and more than 10,000 HNI portfolios

Pre-Sales Engagements, APAC and IMEA regions

• Managed a team to clinch deals worth more than $3mn with three of the largest private banking institutions in UAE and Thailand
• Engaged with 8 prospects and collaborated with local sales-force in Singapore, Thailand, UAE, Saudi Arabia, Jordan and India.

• Received Letter of Appreciation from the Chairman for executing an internal project over and above regular responsibilities
• Awarded ‘Spot Excellence' for receiving a 10/10 rating from client on customer satisfaction (out of 125 business analysts)

Important Projects and Initiatives:

• Managed a team of 10 to design an integrated system handling financial planning, portfolio management and mutual fund trading
• Headed an initiative at the Board of Directors' discretion to evaluate company investments' performance using in-house product designed by our team - portfolio of $70mn, provided analytics to the Chairman and Board on a weekly basis
• Achieved 30% more lead generation for our product in 6 months by integrating a Business Intelligence tool
• Part of the team which developed a new Relationship Manager Workstation, FABX which got featured in CEB and Gartner.

• Delivered a 95% defect-free project with Royal Bank of Scotland by preparing functional test cases and guiding the testing team