ABHISHEK PANDEY
Lucknow
Summary
Dynamic Operations Executive with a proven track record at Tata Consultancy Services, excelling in exam center management and IT infrastructure. Expert in troubleshooting and project management, I ensured seamless operations and compliance, enhancing candidate experience. Adept at fostering teamwork and driving efficiency, I consistently delivered high-quality results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Operations Executive
Tata Consultancy Services
12.2020 - Current
- Company Overview: iON Project (via Core Integra Pvt. Ltd.)
- Managed end-to-end exam center operations as Center Head, including infrastructure readiness, SOP compliance, and mock test execution.
- Acted as IT Manager: handled server setup, LAN/WAN configuration, and on-site troubleshooting for computer-based tests.
- Supervised real-time exam operations, ensuring security, candidate management, and issue resolution.
- ION Project (via Core Integra Pvt. Ltd.)
Offline Team Member
Tata Consultancy Services
08.2018 - 11.2019
- Company Overview: iON Project (via Core Integra Pvt. Ltd.)
- Managed end-to-end exam center operations as Center Head, including infrastructure readiness, SOP compliance, and mock test execution.
- Served as TC Booking SPOC: facilitated exam center bookings, managed contracts, and ensured timely data uploads on the portal.
- Supervised real-time exam operations, ensuring security, candidate management, and issue resolution.
- ION Project (via Core Integra Pvt. Ltd.)
Education
Graduation -
CSJM University
Kanpur01.2015
Diploma - Electronics Engineering
Govt. Polytechnic
KanpurSkills
- Basic Networking
- DHCP Configuration
- Troubleshooting
- Windows OS
- DOS Commands
- Apache Tomcat
- FTP Server
- MS Office Suite
- Word
- Excel
- PowerPoint
- Project Management Tools
- Jira
- ClickUp
Languages
- English
- Hindi
Personal Information
- Date of Birth: 12/10/95
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Operations Executive
Tata Consultancy Services
12.2020 - Current
Offline Team Member
Tata Consultancy Services
08.2018 - 11.2019
Graduation -
CSJM University
Diploma - Electronics Engineering
Govt. Polytechnic
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