News, Trend Hunting, Sports, Politics and Indian Mythology
Abhishek Pattnaik
Social Media
Bhubaneswar,OR
Summary
Operations Lead with more than three years of successful Operations experience within ShareChat. Employs organizational skills, interpersonal skills and local and hyper-local expertise to perform and cater to the demands of netizens.
Overview
4
4
years of professional experience
18
18
years of post-secondary education
3
3
Languages
Work History
Operations Lead
ShareChat
Bengaluru, KA
10.2022 - Current
- Planned operations and activities and led content operations.
- Developed and implemented performance metrics to evaluate different Sports and User Base on platform.
- Developed statistical models to predict future performance and identify key performance indicators.
- Oversaw problem resolution to address barriers to operational efficiency.
- Managed internal operational standards and productivity targets.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Led planning and execution of over sports events like T20 World Cup, FIFA World Cup, PKL, ISL including major series and news on Sports and Games.
Senior Operations Associate
ShareChat
Bengaluru
07.2019 - Current
- Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
- Pioneer in improving DAU by 600% and MAU by 400%.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands.
- Collaborated with peers and other business areas to leverage best practices.
- Monitored progress of variety of projects to resolve issues that arose.
- Created plan to streamline creator onboarding and operational support for content creators.
Operations Executive
Guarented Rentals Private Limited
Bengaluru
2019.May - 2019.Jul
- Increased company profits through performance optimization strategies and efficiency improvements.
- Devised processes to boost long-term business success and increase profit levels.
- Oversaw deliveries and payment projects to support multiple departments.
Education
M.Tech - Production Engineering
Parala Maharaja Engineering College
Brahmapur, Odisha 12.2015 - 03.2018
B.Tech - Mechanical Engineering
Gandhi Academy of Technology And Engineering
Brahmapur, Odisha 08.2009 - 12.2013
Intermediate - Science
Saraswati Vidya Mandir
Brahmapur, Odisha 05.2007 - 05.2009
Matriculation -
Saraswati Sishu Bidya Mandir
Berhampur, Odisha 05.1998 - 05.2007
Skills
Decision Making
Focus and Follow-Through
Problem Anticipation and Resolution
Verbal and Written Communication
Data Analysis
Sports Knowledge
Accomplishments
- Game Changer Award for bringing out positive product changes by asking right questions and identifying user demands.
- Efficiently managed trends and news.
- Operations of Sports and News verticals.
- Improved matrices and user participation in various genres like Devotion, Literature, News, Sports and Entertainment.
Interests
Timeline
Operations Lead
ShareChat
10.2022 - Current
Senior Operations Associate
ShareChat
07.2019 - Current
Operations Executive
Guarented Rentals Private Limited
2019.May - 2019.Jul
M.Tech - Production Engineering
Parala Maharaja Engineering College
12.2015 - 03.2018
B.Tech - Mechanical Engineering
Gandhi Academy of Technology And Engineering
08.2009 - 12.2013
Intermediate - Science
Saraswati Vidya Mandir
05.2007 - 05.2009
Matriculation -
Saraswati Sishu Bidya Mandir
05.1998 - 05.2007