Swati Singh
Bengaluru
Summary
Skilled Business Development leader offering 3.5 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
4
4
years of professional experience
Work History
Business Development Manager
Think & Learn Pvt. Ltd
03.2022 - Current
- Led and supervised a team of 10 Business Associates, driving them to consistently achieve a revenue target of Rs. 12 Lakhs per bi-week.
- Conducted comprehensive training sessions for Business Development Associates covering product knowledge, lead qualification, customer needs analysis, contract negotiation, and point-of-sale (POS) skills.
- Managed the Lead Stage Funnel, optimizing the follow-up process from lead prospecting to closure to enhance conversion rates.
- Demonstrated proficiency in utilizing CRM software such as SuccessFactors, Salesforce, ZOHO, Leadsquared and Freshworks to streamline operations and enhance customer relationship management.
- Acquired cashier skills and exhibited strong teamwork and collaboration abilities, contributing to a cohesive and efficient work environment.
- Leveraged effective decision-making and people management skills to maintain a 100% target completion rate and achieve a Managerial Amber Score of 9.1 out of 10.
- Successfully generated revenue of Rs. 3.92 Crores within the past year, demonstrating exceptional sales performance and revenue generation capabilities.
- Collaborated with EMI partners including ABFL, IIFL, Avanse, and payment gateways such as Razorpay and Shopse, facilitating seamless transaction processes and document verifications through TL pay.
Business Development Associate
Think & Learn Pvt. Ltd
10.2020 - 03.2022
- Utilized LeadSquared CRM for outbound calls and lead generation.
- Scheduled and conducted meetings with schools/colleges for BYJU'S collaboration. Successfully conducted 10-12 meetings weekly to demonstrate BYJU'S software.
- Leveraged customer analysis to meet their needs and close sales on the spot.
- Provided timely services to increase customer lifetime value and reduce acquisition costs.
- Achieved revenue of Rs. 1.10 Crores in just 12 months. Held the highest average ticket size. Received the highest sales conversion rate in 2021-22.
Business Development Executive
Marvel Infocom Pvt. Ltd
01.2020 - 06.2020
- Identified, evaluated, and pursued B2B tender opportunities aligned with company objectives, leveraging market insights and industry trends.
- Directed cross-functional B2B teams in meticulous bid preparation, ensuring alignment with client needs, regulatory requirements, and quality standards.
- Negotiated favorable B2B contract terms and conditions, balancing client expectations with company objectives to maximize profitability and mitigate risk through emails and meetings.
- Oversaw tender pipeline management, employing data analysis and KPI tracking to optimize performance and inform strategic decision-making for management.
Education
Bachelor of Engineering Technology - Computer Engineering
J.E.C.R.C
Jaipur, India07.2020
Intermediate -
S.K.S High School
Rewa, India03.2016
Matriculation -
Central Academy
Rewa, India03.2013
Skills
- Business Development
- Sales Promotion
- Direct Sales
- Revenue Generation
- Zoho
- Salesforce
- Channel Sales
- Customer Relationship Management
- Customer Service
- International sales
- Customer Acquisition
- Pre-Sales Post-Sales Sales Account Management
Timeline
Business Development Manager
Think & Learn Pvt. Ltd
03.2022 - Current
Business Development Associate
Think & Learn Pvt. Ltd
10.2020 - 03.2022
Business Development Executive
Marvel Infocom Pvt. Ltd
01.2020 - 06.2020
Bachelor of Engineering Technology - Computer Engineering
J.E.C.R.C
Intermediate -
S.K.S High School
Matriculation -
Central Academy
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