Abhishek Raj

1.Design, Deploy, and Manage Cloud Infrastructure: Design scalable, cost-effective, and secure cloud-based infrastructures, including computing, storage, networking, and databases.
Provisioning Resources: Deploy cloud resources such as virtual machines, storage accounts, containers, and databases.
Automation: Automate provisioning and management of infrastructure using tools like Terraform, CloudFormation, or Ansible.
2. Cloud Security & Compliance
Implement Security Measures: Ensure the cloud infrastructure is secure, managing identity and access controls, encryption, and network security.
Compliance: Ensure the infrastructure complies with industry standards (e.g., GDPR, HIPAA) and regulatory requirements.
Monitor Threats: Implement monitoring and alerting to detect and mitigate security threats or vulnerabilities.
3. Cost Management and Optimization
Cost Optimization: Monitor and optimize cloud service costs to ensure efficient use of resources (e.g., choosing appropriate instance types, implementing auto-scaling, rightsizing).
Budgeting and Forecasting: Work with finance teams to forecast cloud infrastructure costs and stay within budget constraints.
4. Cloud Migration
Migration Planning: Lead or support cloud migration efforts, moving on-premises workloads to the cloud (re-hosting, re-platforming, or refactoring).
Data Migration: Oversee data migration processes, ensuring minimal downtime and data integrity during the migration.
5. DevOps and Continuous Integration/Continuous Deployment (CI/CD)
DevOps Support: Work closely with DevOps teams to implement and manage CI/CD pipelines for automated testing and deployment.
Automation Tools: Use automation tools like Jenkins, GitLab CI, or Azure DevOps to streamline development workflows and infrastructure provisioning.
6. Monitoring and Incident Management
Monitoring Cloud Resources: Use monitoring tools (e.g., AWS CloudWatch, Azure Monitor) to track the performance and health of cloud systems.
Incident Response: Respond to incidents such as outages or performance degradation, investigating and resolving issues quickly.
7. Performance Tuning
Optimize Performance: Ensure that cloud resources are performing efficiently and optimize them for performance and cost (e.g., managing resource allocation, load balancing).
Scaling: Configure and manage auto-scaling groups, load balancing, and high availability to handle changing workloads.
8. Collaboration with Teams
Cross-functional Collaboration: Work with developers, system administrators, and other stakeholders to ensure smooth cloud operations.
Documentation: Create and maintain documentation for cloud architectures, configurations, and processes to ensure knowledge transfer and consistency.
9. Cloud Service Selection
Evaluate Cloud Services: Evaluate and recommend cloud service providers, selecting the most appropriate cloud technologies (compute, storage, network, etc.) based on the project’s needs.
Hybrid or Multi-cloud Strategy: Implement and manage hybrid or multi-cloud environments, using a combination of on-premises, private, and public clouds.

11. Research and Development
Stay Current with Trends: Continuously research new cloud technologies, best practices, and emerging trends in the cloud space (e.g., serverless computing, edge computing).
Prototyping and Pilots: Experiment with new tools and services to improve cloud infrastructure or solve specific business challenges.
Cloud Platforms: Familiarity with major cloud platforms like AWS, Microsoft Azure, Google Cloud Platform (GCP), or others.
Networking: Understanding of networking principles like DNS, IP addressing, VPNs, firewalls, load balancing, etc.
Automation Tools: Proficiency with tools like Terraform, CloudFormation, Ansible, or Chef for automation.
Programming/Scripting: Knowledge of programming or scripting languages like, PowerShell, : Fresher managing cloud-native databases (e.g., Amazon RDS, Azure SQL Database) and NoSQL databases .
Containerization: Experience with Docker, Kubernetes, or other container orchestration systems.
Career Progression:
Cloud Engineers may move into specialized roles such as:

Cloud Solutions Architect: Design complex cloud solutions.
Cloud Security Engineer: Specialize in cloud vm architecture and practices.
Cloud Operations Engineer: Focus on the operational aspects of cloud systems.
Cloud Consultant: Advise companies on cloud adoption strategies and optimization.

1.My job in this company was responsibilities.
Enrolling users onboarding users' device with Intune and providing a Microsoft 365 license according to their tier.
Install the software product from the company admin credential , solve the VPN issue by taking it remote.

If he is facing any kind of problem in the VM such as not getting a public IP, the user is checking their VNET and resource group during the vm installation.

Any kind of problem in the installation of Exchange Server on Azure platform.

Install Azure Ad Connector and monitor whether all users are synced with their permissions.

microsoft entra domain services implementation

• Creation of Azure VM’s on Azure portal.
How to join client virtual machine to the local server machine domain join on Azure AD.
Install exchange server 2016 to the azure environment

• Configuring classic laptop to Intune Laptop and manage through Azure portal.

• Configure Windows Autopilot, MDM and MAM.

• Configure compliance policies, Configuration profile, Enrolment Device limit restrictions and Enrolment device platform restrictions

• Configure Azure MFA (Multifactor Authentication).

• Access to view, Set and Reset authentication method information for any non-admin user through MS Azure portal.

• Configure Azure conditional access.

• Configure azure identity protection.

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Knowledge of configure of Azure active directory to sync On-Premises AD Objects

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Knowledge of Azure SAML base SSO (Single sign-on).

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Knowledge of configure Availability Set and Availability Zone for redundancy.

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Knowledge of creation of Azure VNET using Azure Portal.

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Knowledge of configure VNET Peering in Virtual Networks.

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Knowledge of Load Balancer and Traffic Manager.

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Knowledge of Azure storage.

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Managing User’s VDI through Citrix & vSphere Portal.

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Troubleshooting issues in Mails, Operating systems and Network setting.

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Installation and troubleshooting of all kind’s applications, windows, outlook, and network related issues in Company.

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Managing, Creating & deletion of User Accounts and Groups in Active Directory.

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User’s password related issue and policy related issue troubleshooting in Active Directory

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Windows Security Patches Installation in user machine via SCCM tool.

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Remote support to user through Microsoft Team, Zoom, Remote Desktop to solve windows and software issues.

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MS Outlook Installation, configuration, Management and troubleshooting, backup/Restore.

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Configure access to shared folders, manage shared Folder Permissions, Configure file System Permissions, Ownership of files and folders.

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Installation, Customization and Administration of Windows 10.

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Managing the installation and configuration part of all standard software as per company policy.

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Installation, configuration of Local and Network Printers.

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Networking support (LAN), Like cabling and Switch Management.

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Responsible for handling IT part for Transition Management process.

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Working on Absolute Portal for maintaining Device compliance as per company policy

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Working on service now ticketing tools & troubleshooting for end users.

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Monitoring and Managing Service request, Incident Management & export daily basis report of pending incident and service request.

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Managing SLA of calls logged by end user as per the Severity and Priority level.

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Maintaining inventory of IT asset and network devices in ServiceNow tool.

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Managing daily Health check reports of all Network printer, Network devices and VC devices

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Configure organization mail account in IOS & android platform via using Intune company portal app and solve day to day issues.

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Responsible to provide support VIP’s user define as per client SLA.

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Responsible for providing the Remote Support to all location user in the organization by SCCM tool, Quick assist, webex support tool and GoToAssist remote tool.

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Responsible for Installation, configuration and troubleshooting of RSA Token, Bit-locker and Window hello authentication setup in Microsoft Windows 10

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Ability to coordinates with end users to provide support and resolve Citrix issues.

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Responsible to setup and support Cisco Webex and MS Teams meeting tool.

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File/Folder restoration of Network drives.

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Representing North for pending tickets update and analyzing tickets update.

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Creating Knowledge base documents for technical groups on issues based on root cause analysis.

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IT induction to new IT Engineers joining the Bank. Conducting Internal Tech Trainings for new joiners.

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Providing required support for Network and Server related Change, DR and BCP activities.

• Worked as solution architect in accordance with Allhaba bank proje ct .
• troubleshoot on domain join issue to .
• configuration outlook and teams to the bank staff system also troubleshoot mail work low like sending and recievien msails,creation of separe profikle to the outlook also troublshoot users issue on remote session through tanium tools and other tools also ..

>>Knowledge of configure of Azure active directory to sync On-Premises AD Objects

>>Knowledge of Azure SAML base SSO (Single sign-on).

>>Knowledge of configure Availability Set and Availability Zone for redundancy.

>>Knowledge of creation of Azure VNET using Azure Portal.

>>Knowledge of configure VNET Peering in Virtual Networks.

>>Knowledge of Load Balancer and Traffic Manager.

>>Knowledge of Azure storage.

>>Managing User’s VDI through Citrix & vSphere Portal.

>>Troubleshooting issues in Mails, Operating systems and Network setting.

>>Installation and troubleshooting of all kind’s applications, >>windows, outlook, and network related issues in Company.

>>Managing, Creating & deletion of User Accounts and Groups in Active Directory.

>>User’s password related issue and policy related issue troubleshooting in Active Directory

>>Windows Security Patches Installation in user machine via SCCM tool.

>>Remote support to user through Microsoft Team, Zoom, >>Remote Desktop to solve windows and software issues.

>>MS Outlook Installation, configuration, Management and troubleshooting, backup/Restore..

Knowledge of configure of Azure active directory to sync On-Premises AD Objects

Knowledge of Azure SAML base SSO (Single sign-on).

Knowledge of configure Availability Set and Availability Zone for redundancy.

Knowledge of creation of Azure VNET using Azure Portal.

Knowledge of configure VNET Peering in Virtual Networks.

Knowledge of Load Balancer and Traffic Manager.

Knowledge of Azure storage.

Managing User’s VDI through Citrix & vSphere Portal.

Troubleshooting issues in Mails, Operating systems and Network setting.

Installation and troubleshooting of all kind’s applications, windows, outlook, and network related issues in Company.

Managing, Creating & deletion of User Accounts and Groups in Active Directory.

User’s password related issue and policy related issue troubleshooting in Active Directory

Windows Security Patches Installation in user machine via SCCM tool.

Remote support to user through Microsoft Team, Zoom, Remote Desktop to solve windows and software issues.

MS Outlook Installation, configuration, Management and troubleshooting, backup/Restore.

1. ATM Availability
Uptime: The amount of time the ATM is operational and accessible to users.
Downtime: The amount of time the ATM is unavailable due to issues like connectivity failures, hardware malfunctions, or maintenance.
Service Level Agreement (SLA): Agreement specifying the uptime and availability metrics for ATMs.
2. ATM Performance Monitoring
Transaction Speed: Time taken for a transaction (e.g., withdrawal, balance inquiry) to complete.
Response Time: Time taken for the ATM to respond to a user's request or command.
Transaction Throughput: Number of transactions processed by an ATM per unit of time.
Queue Time: Time customers wait in line, relevant for monitoring performance at ATMs in high-traffic areas.
3. ATM Health Monitoring
Hardware Status: Status of physical ATM components like card readers, cash dispensers, and receipt printers.
Cash Levels: Monitoring the amount of cash in the ATM to ensure it is sufficiently stocked.
Paper Levels: Monitoring receipt paper in the ATM printer.
Card Jam Detection: Detecting and reporting card or cash jams in the ATM.
Status Alerts: Notifications triggered when an ATM experiences hardware or software malfunctions.
4. Transaction Monitoring
Transaction Error Rate: Percentage of failed transactions, including declined withdrawals or balance inquiries.
Transaction Type: Different types of transactions, such as withdrawals, deposits, balance inquiries, PIN changes, etc.
Fraud Detection: Monitoring for suspicious activities like card skimming, unauthorized withdrawals, or suspicious transaction patterns.
Transaction Logs: Logging of transaction data for auditing, troubleshooting, and security analysis.
5. ATM Network Monitoring
Connectivity Status: Ensuring the ATM is properly connected to the bank’s backend systems for processing transactions.
Network Latency: The delay in data transmission between the ATM and the central server or database.
VPN (Virtual Private Network): Ensuring secure connections for remote ATM monitoring and management.
Bandwidth Utilization: Monitoring the amount of network bandwidth used by ATM transactions.
TCP/IP Errors: Issues with the communication protocol affecting ATM operation.
6. Security and Compliance Monitoring
PIN Security: Ensuring that Personal Identification Number (PIN) entry is encrypted and secure.
Encryption: Secure transmission of sensitive data such as card information and account details.
Access Control: Monitoring physical and digital access to the ATM, including security cameras and alarm systems.
ATM Skimming Detection: Detecting devices that illegally capture card information.
Physical Security: Monitoring cameras, sensors, and alerts for theft, vandalism, or tampering.
Compliance Auditing: Ensuring the ATM meets security and regulatory compliance requirements (e.g., PCI-DSS, EMV).
7. ATM Remote Monitoring & Management
Remote Monitoring: Ability to remotely monitor ATM performance, health, and security via software or cloud-based systems.
ATM Software Updates: Monitoring and managing updates to the ATM’s operating system or application software.
Remote Diagnostics: Remote troubleshooting and diagnostics of ATM issues to minimize downtime and service visits.
ATM Fleet Management: Managing multiple ATMs across locations, including monitoring their performance, cash levels, and maintenance needs.
8. ATM Alarm and Notification Systems
Alerting: Notification sent in case of system failures, low cash, security breaches, etc.
SMS/Email Alerts: Notifications sent to the operations team when an issue occurs.
Incident Response: Steps to take when an alert or alarm is triggered (e.g., dispatching maintenance staff, locking down the ATM).
Thresholds: Defined thresholds for ATM parameters that trigger alerts (e.g., cash balance drops below 10% of the total capacity).
9. ATM Cash Management
Cash Replenishment: Monitoring the need for cash refills, ensuring ATMs are not empty or understocked.
Cash Forecasting: Predicting the cash requirements for ATMs based on usage patterns.
Cash Handling: Monitoring the process of cash loading and unloading, including ensuring no discrepancies or theft occurs.
10. ATM Software & Firmware Monitoring
Software Health: Monitoring for software crashes, bugs, or misconfigurations that could impact ATM operations.
Firmware Updates: Ensuring that the ATM’s firmware is up to date for performance, security, and functionality.
Patch Management: Managing and applying patches to fix security vulnerabilities in ATM software.
11. ATM Transaction Reconciliation
Balance Reconciliation: Ensuring that the ATM’s recorded transactions match with the actual cash available.
Discrepancies: Investigating and resolving discrepancies between transaction logs and physical cash.
Audit Trails: Maintaining detailed logs of all transactions and operations for auditing and compliance.
12. ATM Diagnostics and Troubleshooting
Self-Diagnostics: Automated system checks for ATM components and functionality.
Fault Detection: Identifying faults in hardware (e.g., card reader, screen, cash dispenser) or software (e.g., transaction processing failure).
Troubleshooting Reports: Logs and diagnostic reports used by technical teams to resolve ATM issues remotely or onsite.
13. ATM Maintenance
Preventive Maintenance: Regularly scheduled maintenance to prevent issues and ensure optimal functioning of ATMs.
Maintenance Scheduling: Planning and tracking maintenance schedules for each ATM.
Field Technicians: Personnel responsible for on-site repair, maintenance, and troubleshooting.
14. ATM Fraud Monitoring
Transaction Anomaly Detection: Identifying unusual patterns of behavior, such as large withdrawals or frequent attempts to withdraw above set limits.
Cardholder Verification: Monitoring systems to verify cardholder identity to prevent unauthorized access.
Chargeback: Managing the process where a transaction is disputed by the cardholder, resulting in the bank reversing the transaction.
15. ATM Reporting and Analytics
ATM Performance Reports: Generating reports on ATM uptime, transaction success rates, and system health.
Cash Usage Reports: Detailed reports on cash withdrawals, replenishments, and balance discrepancies.
Incident Reports: Logs and reports of issues like machine downtime, errors, or fraud incidents.
Audit Reports: Generating reports for auditing purposes, including transaction records, cash management, and compliance checks.
16. ATM Software and Hardware Integration
Middleware: Software that facilitates communication between ATM hardware and banking systems or third-party services.
API Integrations: Integrating ATM systems with other financial services or banking platforms via APIs.
By using these keywords and monitoring concepts, banks and financial institutions can ensure ATM uptime, enhance security, optimize performance, and meet compliance standards for their ATM fleets.

• Join the system to the domAIN ON PREMISES TO THE CLOD OF BANK EMPLOYEE SYSTEM
• Resolve outlook issue during accessing any type of problem ,also teams applicationn issue
• web application issue on -premises to the server side