Abhishek Rajput
Key Account Manager
Dubai
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Key Account Manager
TBO Holidays DMCC
2024.06 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Expanded key account base by identifying and cultivating new business opportunities.
Senior Business Manager
Make My Trip LLC
4 2023 - 2024.06
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
Area Sales Manager
Make My Trip India Pvt Ltd
2019.06 - 2023.03
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches
- Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management
- Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Expanded market share 37% by increasing sales to retailers and distributors
Assistant Sales Manager
Thomas Cook India Ltd
2016.08 - 2019.06
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
- Assisted sales team with completing customer transactions and managing issues.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and motivated sales team to increase revenue 20%
Sales Executive
Make My Trip India Pvt Ltd
2015.03 - 2016.08
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Led targeted training programs to educate staff on product benefits and service capabilities
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure
- Exceeded targets by building, directing and motivating high-performing sales team
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
Sales Trainer
Benzy Infotech
2014.08 - 2015.03
- Developed and led group training courses to align with corporate sales and service goals
- Designed and implemented sales training program and documentation
- Assessed training program effectiveness on regular basis and improved upon deficient areas
- Drove operational improvements which resulted in savings and improved profit margins.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Managed recruitment, training and development for highly effective sales team
Customer Service Representative
Motif India Pvt Ltd
2012.07 - 2014.04
- Offered advice and assistance to customers, paying attention to special needs or wants
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Regularly exceeded daily sales and product add-on quotas.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Education
Bachelor of Science - Science Education
Sunrise University
Alwar, RJ 2012.06 - 2015.05
Skills
Territory Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Key Account Manager
TBO Holidays DMCC
2024.06 - Current
Area Sales Manager
Make My Trip India Pvt Ltd
2019.06 - 2023.03
Assistant Sales Manager
Thomas Cook India Ltd
2016.08 - 2019.06
Sales Executive
Make My Trip India Pvt Ltd
2015.03 - 2016.08
Sales Trainer
Benzy Infotech
2014.08 - 2015.03
Customer Service Representative
Motif India Pvt Ltd
2012.07 - 2014.04
Bachelor of Science - Science Education
Sunrise University
2012.06 - 2015.05
Senior Business Manager
Make My Trip LLC
4 2023 - 2024.06
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