ABHISHEK SAHA
BRANCH SALES/RELATIONSHIP MANAGER
BARASAT,KOLKATA,INDIA
Summary
Qualified Manager with exceptional customer service and consultative sales abilities. Offering strong track record of building loyal customer relationships to create recurring revenue.Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Service-oriented Sales Manager with more than years of experience developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of TASK and training in . Motivated to learn, grow and excel in Industry.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
3
3
Language
Work History
Branch Sales Manager
AXIS BANK LTD
KOLKATA, WEST BENGAL
12.2021 - Current
- Managed branch sales, customer service, finances, and recordkeeping.
- Analyzed financial statements to identify cost control initiatives.
- Increased branch revenue by % through process.
- Interviewed, hired, and developed team of 10.
- Increased sales by 100 through effectively training employees, closely monitoring regional and local markets and managing inventories.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Capitalized on solutions presented by CRM software to enhance lead prospecting and sales management.
BRANCH SALES MANAGER
HDFC BANK
KOLKATA, INDIA
04.2018 - 12.2021
- Role -compliances, query, services including audit Portfolio management, Cash, forex and non-cash txn through Oracle flex cube and CRM ACADEMIC PROJECT: Project: ‘A STUDY ON
- ONSUMER PREFERENCE TOWARDS RETAIL CHAIN
- USINESS', Duration: 9, To study the importance of retail chain business and consumer preferences through different techniques of analysis of data
- For example- source of primary and secondary data
- Skilfully operated a branch with an average of in monthly deposits
- Increased core deposit growth by % of annual goal
- Assisted senior-level credit officers with complex loan applications
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products
- Conducted surveys of customer feedback
- Designed sales and service strategies to improve revenue and retention.
Branch Service Manager
Yes Bank
KOLKATA, INDIA
01.2016 - 01.2018
- Role -compliances, query, services including A/C opening, Audit
- Portfolio management, Cash and non-cash transaction through
- Racle flex cube
- Enhanced customer satisfaction ratings by resolving issues efficiently
- Automated office operations, managing client and employee correspondence, scheduling, record tracking and data communications
- Cultivated relations with customers dealership personnel to drive client retention and long-term growth initiatives
- Evaluated sales and expense records and made proactive adjustments to policies and procedures.
Education
MBA -
PERSUING (NARSEE MOONJEE INSTITUTE OF
MANAGEMENT STUDIES)
B. COM - undefined
West Bengal State University
Commerce
C.B.S.E KALYANI PUBLIC SCHOOL
05.2010 - 03.2012
I.C.S.E - undefined
THE CENTRAL MODERN SCHOOL
Skills
BudgetingExcellent communicationCRMForecasting
Forex trade
Java 2ManagingOracleOrganizationalOrganizational skillsProblem solvingCRM
Affiliations
Worked as government food supplier for Lok Sabha election under Nazareth department (north 24 prgs).
ACADEMIC PROJECT: Project: ‘A STUDY ON CONSUMER PREFERENCE TOWARDS RETAIL CHAIN BUSINESS' .
Duration: 9 weeks project . Summary: To study the importance of retail chain business and consumer preferences through different techniques of analysis of data. For example- source of primary and secondary data.
Additional Information
- My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation.
Accomplishments
- Achieved (YES WE CAN CONTEST) by completing REVENUE target with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Best managed resource Star liability award Retail asset award .
- STAR SERVICE EXCILLENCE AWARD
PERSONAL INFORMATION
DOB- 20-07-1994
FATHER'S NAME-MR AMOL GOPAL SAHA
MARITIAL STATUS-SINGLE
HEIGHT-5.6 FT
Timeline
Branch Sales Manager
AXIS BANK LTD
12.2021 - Current
BRANCH SALES MANAGER
HDFC BANK
04.2018 - 12.2021
Branch Service Manager
Yes Bank
01.2016 - 01.2018
Commerce
C.B.S.E KALYANI PUBLIC SCHOOL
05.2010 - 03.2012
MBA -
PERSUING (NARSEE MOONJEE INSTITUTE OF
MANAGEMENT STUDIES)
B. COM - undefined
West Bengal State University
I.C.S.E - undefined
THE CENTRAL MODERN SCHOOL