Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashutosh Kale

Ashutosh Kale

Aurangabad

Summary

Accomplished Branch Manager with extensive experience in operations management, sales strategy development, and team leadership. Proven track record in achieving business objectives through strategic planning and effective leadership, enhancing customer satisfaction and driving sales growth. Expertise in budget administration, cost control, and export documentation, with a strong focus on business development and process improvement. Demonstrated ability to lead cross-functional teams, manage crisis situations, and implement cost-control measures to enhance profitability. Career goal: To leverage strategic thinking and leadership skills to drive organisational success in a senior management role. Motivated Branch Manager with proven track record of leading teams to exceed targets and drive business growth. Excels in optimising operations, managing budgets, and enhancing customer satisfaction. Strong leadership skills in coaching staff, streamlining processes, and implementing successful business strategies. Brings proactive approach to problem-solving and fostering positive work environment. Experienced in overseeing daily operations and driving team performance to achieve business goals. Excels in customer relationship management and implementing strategic initiatives to enhance branch profitability. Committed to fostering positive work environment and continuous improvement. Results-driven QA Officer with robust expertise in ensuring product quality and compliance. Proficient in developing and implementing rigorous testing procedures, identifying defects, and facilitating swift resolutions. Strong collaborator with cross-functional teams to optimise processes and enhance performance standards. Committed to upholding highest levels of quality, delivering reliable and consistent outcomes.

Overview

15
15
years of professional experience

Work History

Branch Manager

Hind Freight Services Pvt Ld (Samsara Group)
Aurangabad
08.2025 - 04.2026
  • Directed operations of Aurangabad branch, focusing on sales growth and customer satisfaction.
  • Achieved business objectives through strategic planning and effective team leadership.
  • Held regular meetings to outline targets and discuss company updates with staff.
  • Formulated strategies that increased branch sales and overall profitability.
  • Administered branch budget while ensuring cost-effective decision-making.
  • Compiled reports highlighting performance trends for review by senior management.
  • Established strong client relationships through personalized service offerings.
  • Enhanced communication channels between staff and upper management to address issues promptly.

Senior Manager - Sales, Marketing

Flyjac Logistics Pvt ltd
Aurangabad
07.2024 - 08.2025
  • Identifying opportunities and strategies to increase air, sea, projects, imports, and export sales.
  • Effectively handling customer complaints and maintaining professional relationships with customers.
  • Assisting the Regional Sales Manager in designing a budget for all expenditures, planning all meetings with clients to support and grow sales volume, negotiating, and monitoring export rates and services to reduce operating costs and increase profitability.
  • Advised senior management on facilities needs and delivered ongoing operational support.
  • Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
  • Led cross-functional teams in project implementation, delivering on time and within budget.
  • Managed crisis situations, mitigating risks and maintaining business continuity during challenging periods.
  • Managed budgets and financial planning, achieving cost savings without compromising on quality.

Business Head - Sales & Marketing

Klick Cargo ltd
Aurangabad
04.2023 - 06.2024
  • Established Klick cargo for Klick Trade Group of Companies, along with business excellence.
  • As Business Head, we have started working in perishables, i.e. Fresh fruits, fresh vegetables export from India, Maharashtra, Cochin, Mundra Port to Gulf countries.
  • As Business Head, I initiated the first export from Nashik, which was an onion export to Dubai. Along with that, I initiated export by air, too.
  • As a business head, I have achieved 250 containers by June 2024.
  • As business head, I have generated a worth of 25 lakhs of GP for 2023-2024.
  • Developed and executed marketing strategies, increasing brand visibility and market penetration.
  • Coordinated strategic plans for administrative services management and optimisation to best use available resources.
  • Directed cross-functional teams to deliver projects on time, within budget, and to specification.
  • Analysed market trends to identify new business opportunities and areas for innovation.
  • Monitored and reported on key performance indicators, providing actionable insights for continuous improvement.
  • Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
  • Set up business contracts, obtained signatures and processed paperwork.
  • Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
  • Implemented rigorous cost-control measures, reducing operational expenses by 15% year-on-year.
  • Compiled information and produced graphs to assist with financial reporting and budgetary management.
  • Championed customer service excellence, achieving a 95% satisfaction rating in client surveys.
  • Turned corporate mandates into actionable directives for mid- and low-level staff.

Assistant Manager - Sales, Marketing, Projects

FLYJAC Logistics Pvt Ltd.
03.2021 - 03.2023
  • Identifying opportunities and strategies to increase air export sales, Effectively handling customer complaints, and maintaining professional relationships with customers.
  • Assisting the Regional Sales Manager in designing a budget for all Expenditures and planning all meetings with clients to support and grow sales volume, negotiate and monitor export rates and services to reduce operating costs and increase profitability.

Senior Air Export Executive

DHL Global Forwarding
09.2017 - 02.2021
  • Engaged in worldwide shipment-related documents, interpret export financing methods and terms of payment, and handle customs clearance.
  • Managed end-to-end export shipments and had good relations with Aurangabad Electrical, Good Year, Som Automobiles, Commscope-Andrew Telecom, Caterpillar, GE Medical, TVH, 3M, Varian Medical Systems, and nomination businesses.
  • Reviewed and updated export-related documentation, such as commercial invoices, packing lists, and certificates of origin, for accuracy and compliance.
  • Resolved issues related to shipment delays, customs clearance, and client queries to maintain high levels of customer satisfaction.
  • Managed export operations, including documentation, customs clearance, and transportation arrangements for international shipments.

Senior Cargo Officer

Cargo Service Center
04.2016 - 09.2017
  • Managed all operational activities of cargo and staff, analyzed Duty Roaster reports and cash transactions while maintaining good relations with cargo agents, airlines, and other stakeholders.

Customer Service Executive

Hathway Cable and Datacom Ltd
08.2015 - 04.2016
  • Managed a team of representatives offering customer support, dealt with customer complaints, identified and assessed a customer's needs.

Administrator

Magento Developer
11.2014 - 07.2015
  • Coordinated office activities and operations to secure efficiency and compliance with company policies with supervising administrative staff, dividing responsibilities to ensure performance.

Senior Customer Service Executive, Load & Trim Officer

Spice jet Airline
09.2011 - 11.2014
  • Delivered solutions to station operational issues, and IROP situation, coordinated with AAI, handled staff queries, maintained load and trim sheet.
  • Loading of baggage and cargo ensuring minimal aircraft fuel consumption.

Transcriber and Editor

Real Team System Transcribing Service
11.2010 - 08.2011
  • Performed audio-to-text conversion ensuring the best transcription high-level output and generating reports from the auditor.

Education

B.Sc. - Hotel and Tourism Management

YCMOU University
01.2010

Higher Secondary Education -

Maharashtra State Board
Pune
01.2009

Secondary Education -

Maharashtra State Board
Pune
01.2004

Skills

  • Operations Management
  • Sales strategy development
  • Team leadership
  • Budget administration
  • Cost control
  • Export documentation
  • Business development
  • Planning and Implementation
  • Team Leader
  • Business Development
  • MS Excel
  • PowerPoint
  • Word
  • Web based application
  • Relationship Management
  • Resource Utilization
  • Leadership skills
  • Training and Development
  • Cost reduction and efficiency
  • Decision-Making expertise
  • Cross-functional team leadership
  • Strategic thinking
  • Strategic leadership
  • Customer relationship management
  • Negotiation
  • Project Management
  • Performance monitoring
  • Strategic planning
  • Strategy execution
  • Operations planning
  • Process improvement knowledge
  • Influencing and negotiating
  • Budgeting and financial analysis
  • Supply chain management
  • Financial planning
  • Sales forecasting
  • Performance reporting
  • Staff training
  • Negotiation skills
  • Client engagement
  • Operational optimization
  • Customer relations
  • Team building and training
  • Leadership excellence
  • Budgeting
  • Supply chain optimization
  • Customer Service

Languages

English
Hindi
Marathi
Gujarathi

Timeline

Branch Manager

Hind Freight Services Pvt Ld (Samsara Group)
08.2025 - 04.2026

Senior Manager - Sales, Marketing

Flyjac Logistics Pvt ltd
07.2024 - 08.2025

Business Head - Sales & Marketing

Klick Cargo ltd
04.2023 - 06.2024

Assistant Manager - Sales, Marketing, Projects

FLYJAC Logistics Pvt Ltd.
03.2021 - 03.2023

Senior Air Export Executive

DHL Global Forwarding
09.2017 - 02.2021

Senior Cargo Officer

Cargo Service Center
04.2016 - 09.2017

Customer Service Executive

Hathway Cable and Datacom Ltd
08.2015 - 04.2016

Administrator

Magento Developer
11.2014 - 07.2015

Senior Customer Service Executive, Load & Trim Officer

Spice jet Airline
09.2011 - 11.2014

Transcriber and Editor

Real Team System Transcribing Service
11.2010 - 08.2011

B.Sc. - Hotel and Tourism Management

YCMOU University

Higher Secondary Education -

Maharashtra State Board

Secondary Education -

Maharashtra State Board
Ashutosh Kale