Abhishek Sarkar
Gurugram
Summary
Dedicated and results-oriented professional with over 10 years of experience in the retail and supply chain industry, complemented by a strong passion for football.
Overview
12
12
years of professional experience
Work History
Supply Chain Manager - North Zone
Decathlon Sports India Pvt Ltd
Gurugram
10.2021 - Current
- Developed the supply policy for my zone, optimizing supply planning across retail, B2B, and omnichannel, resulting in on-shelf availability of 95%.
- Estimated and adapted the sales forecasts and overall inventory in retail with an accuracy of more than 80%.
- Optimized inventory over the last three years to bring down the stock lifetime of retail from 58 to 32 days.
- Led a team of store operations managers to maintain aging stock under 5% of total inventory, while overseeing the annual training and development of 100% of retail, omni-channel, and store operations managers to ensure operational efficiency, both in-store and online.
- Managed new retail site openings, ensuring stock turnover was optimized, with a stock lifetime of less than 30 days, to drive profitable inventory turnover.
- Managed logistics space occupancy, ensuring optimal allocation for the top 5 out of 40 product categories, with a target of achieving 95% Stock on Target (SOT) to stores.
- Reduced manual stock ordering from 20% to 3% by optimizing system parameters, streamlining inventory management, and improving order automation.
- Collaborated effectively with various stakeholders, ensuring alignment, and seamless coordination across functional teams.
Store Manager
Decathlon Sports India Pvt Ltd
Jaipur
09.2020 - 10.2021
- Led a direct team of six Department and Operations Managers, while overseeing a broader team of approximately fifty Sales Managers who reported to the Department Managers.
- Responsible for bringing in new Decathlon customers in a new part of the city, ensuring 10% new customer growth.
- Led a project with a top line of 50 crore and achieved breakeven for the store.
- Achieved a customer satisfaction rating of 93%, consistently exceeding performance targets by focusing on delivering exceptional service.
- Improved employee satisfaction by increasing the Employee Happiness score from 50% to 70% through the implementation of targeted initiatives, such as regular feedback sessions and professional development opportunities.
Store Operations Manager
Decathlon Sports India Pvt Ltd
Gurugram
01.2018 - 10.2020
- Focused on managing surface costs and overheads, successfully optimizing operational expenses (OPEX) by 10%.
- Led a team of 10+ department managers and 40+ sport leaders, overseeing training, recruitment, and process optimization to enhance team performance and customer service.
- Managed to bring shrinkage down below -0.35%.
- Managed and optimized operational efficiency, achieving a productivity rate of 12 units per hour by streamlining store-level processes.
- Effectively managed over 15 vendors, ensuring 100% compliance, with no outstanding dues, and successful contract closures.
- Responsible for the safety of my customers and colleagues. Responsible for the personal safety of others and the security of assets.
Department Manager
Decathlon Sports India Pvt Ltd
Mumbai
12.2015 - 12.2017
- Helped recruit and bring on-board fresh talent and new team members
- Successfully promoted two department managers within a two-year period, demonstrating a commitment to talent development and internal growth.
- Developed and implemented the department's commercial policy, establishing clear guidelines for pricing, promotions, and product assortment to align with broader business goals.
- Managed the department's visual merchandising, ensuring seasonal displays were strategically designed to align with trends, and drive customer engagement.
- Led the planning and execution of department-specific events for the top 10 target pin codes, focusing on boosting customer engagement, and enhancing retention.
- Recruited, trained, and developed a team of 8 teammates.
- Managed a ₹10 crore business across the departments under my responsibility, driving growth and customer satisfaction.
Sales Manager
Decathlon Sports India Pvt Ltd
Mumbai
02.2014 - 11.2015
Relationship Manager
The Times of India
Kolkata
09.2013 - 12.2013
Relationship Manager
American Express
Kolkata
07.2012 - 09.2013
Education
MBA - Marketing
University of Calcutta
Kolkata01-2012
B.Tech - Electrical Engineering
Techno India
Kolkata01-2009
Skills
- Sales Forecasting
- Strategic thinker
- Root Cause Analysis
- Team Leadership
- SAP
- Supply Planning
- MS Excel
- Data Analytics
- Project Management
- Effective Communication
Accomplishments
- Volunteer in "Make a Difference"
- 3 times football cup champion in Bachelor Degree
- Inter Decathlon TT tournament champion
Affiliations
- Gym and wellness
- Reading history books
- Playing, watching and discussing football
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Supply Chain Manager - North Zone
Decathlon Sports India Pvt Ltd
10.2021 - Current
Store Manager
Decathlon Sports India Pvt Ltd
09.2020 - 10.2021
Store Operations Manager
Decathlon Sports India Pvt Ltd
01.2018 - 10.2020
Department Manager
Decathlon Sports India Pvt Ltd
12.2015 - 12.2017
Sales Manager
Decathlon Sports India Pvt Ltd
02.2014 - 11.2015
Relationship Manager
The Times of India
09.2013 - 12.2013
Relationship Manager
American Express
07.2012 - 09.2013
MBA - Marketing
University of Calcutta
B.Tech - Electrical Engineering
Techno India
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