ABHISHEK SENGUPTA
KOLKATA
Summary
Dynamic Food and Beverage Supervisor with a proven track record at Ginger Mumbai MIDC, excelling in staff training and customer complaint resolution. Adept at enhancing team communication and maintaining high service standards, I consistently deliver exceptional guest experiences while effectively managing inventory and operations.
Overview
3
3
years of professional experience
Work History
Food and Beverage Supervisor
GINGER MUMBAI MIDC
Mumbai
09.2024 - Current
- Supervised daily operations of food and beverage service areas.
- Trained staff on customer service and food safety standards.
- Coordinated inventory management and supply orders for restaurant needs.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Conducted regular staff meetings to enhance communication and teamwork.
F&B Associate
Ginger hotel Mumbai teligali
Mumbai
11.2023 - 08.2024
- Serve the food and beverage
- Receiving and attending the guest
- Arrange the party handle the party
Food and Beverage Associate
Ginger Pune Pimpri
Pune
10.2022 - 10.2023
- Serve the food and beverages
- Receiving and attending to the guest
- Arrange the party, handle the party
- Set tables for upcoming meals by following food service guidelines.
- Provided exceptional customer service to enhance guest experiences at Ginger Pune Pimpri.
- Collaborated with kitchen staff to coordinate timely food delivery to guests.
Education
DIPLOMA IN HOSPITAL MANAGEMENT - Hospitality Travel and customer service
SWAMI VIVEKANANDA UNIVERSITY
KOLKATA 12-2022
H.S.C -
Ramakrishna Vivekananda mission
01.2021
Skills
- Good listener
- Hardworking
- Customer-focused team
- Management
- Staff training
- Team communication
- Records maintenance
- Customer complaint resolution
Languages
English, Hindi, Bengali
Hobbies and Interests
Football, Traveling
Awards
3 time's Employee of the month Best grooming, ODC Vivanta by Taj and Blue dimond
Languages
Bengali
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Timeline
Food and Beverage Supervisor
GINGER MUMBAI MIDC
09.2024 - Current
F&B Associate
Ginger hotel Mumbai teligali
11.2023 - 08.2024
Food and Beverage Associate
Ginger Pune Pimpri
10.2022 - 10.2023
DIPLOMA IN HOSPITAL MANAGEMENT - Hospitality Travel and customer service
SWAMI VIVEKANANDA UNIVERSITY
H.S.C -
Ramakrishna Vivekananda mission
Similar Profiles
Neelam Koli AdkineNeelam Koli Adkine
Manager of Business Development and Sales at Mahalaxmi Metal Indusries,MIDC,UmredManager of Business Development and Sales at Mahalaxmi Metal Indusries,MIDC,Umred
ROSHAN KHADGIROSHAN KHADGI
Detainee Service Officer at Serco (MIDC)Detainee Service Officer at Serco (MIDC)
DOMINIC OREVAOGHENE AGOSEDOMINIC OREVAOGHENE AGOSE
EXECUTIVE ASSISTANT TO THE CEO at IMHDC LIMITED & MIDC LIMITEDEXECUTIVE ASSISTANT TO THE CEO at IMHDC LIMITED & MIDC LIMITED
ASWINI KUMAR SHARMAASWINI KUMAR SHARMA
Associate General Manager – Procurement at AMPIN Energy Transition Pvt. Ltd.Associate General Manager – Procurement at AMPIN Energy Transition Pvt. Ltd.
ANJELA BANERJEEANJELA BANERJEE
Legal Intern at Kolkata Municipal Corporation CourtLegal Intern at Kolkata Municipal Corporation Court