Abhishek Sharma

• Working with Fintech ecosystems to create agile and effective innovative solutions and risk mitigation by introducing digital solutions. 1st of its kind RPA solutions to drive operations business efficiencies of more than 40% and turnaround time of 90%+.
• Develops policies and standards that support digital strategy and aligns with corporate information security and business strategies
• Monitored preparation of MIS reports & other statements with a view to apprise management of process operations and assisted in critical decision-making process at HDFC bank.
• Take leadership role in ensuring that HDFC bank digital offerings meet regulatory guidelines. Work closely with regulatory, compliance, ops team, information security and audit teams to ensure that HDFC bank has appropriate controls for its customer-facing digital channels.
• Working with business leaders across company to understand their needs and align capabilities of digital channels

Highlights:

• Front end lead in project execution where in collection and disbursement for all government flow aprox 33 lakh crores.
• Currently working with 40+ integration currently under development, where in 9233 installation of PG/POS,e-CMS and Netbanking etc where in ATS in solution penetrated is 1.01 crores.
• Partnered with different vendors integration with bank pipes for fund flow of 1.8 lakh crore.
• Headed implementation of Agri procurement solution where in 13,00,000+ farmers accounts and 13,000+ Arthiya accounts targeted along with 2 million + transaction processed for disbursement of funds to farmers and arthiyas.
• Successfully implemented e-tendering and e-auction solution where in EMD collection through 2.5 lakh transactions from bidders for monetizing 1 lakh+ government assets.

• Project Management- Project manager for setting up digital centre of excellence at RBL Bank and implementing digital process for account opening and automation across all levels.
• Product Management - New RBL mobile app & web for account opening through e-KYC and e-Sign and debit card control app from end to end implementation, handle their regulatory data reporting through CKYC.
• Cross functional team coordination – Liaise with cross-functional project team such as business team, partners and vendor team for proper execution.
• Identified issues with production, workforce and material sourcing and implemented successful solutions.
• Integration- Integration of different services to make system robust like bill desk integration, VDC(virtual debit card), VPA(virtual payment address), and finacle CRM with mobile app and web application(UI/UX) and IBM products.
• Merchant On boarding- Devised a solution for merchant on boarding from app and web interface like ICICI Lombard, Phonepe, Haptik.
• Analytics- Integrated Google adwords using GTM and analytics to identify usage trends and devise strategies to increase digital usage.

Highlights:

• More than 1 lacs accounts got opened till date and 51cr inflows to the accounts. Developed application helped to increase the mobile banking customer Penetration from 6% to 21%.
• Handpicked by a team of directors to lead different projects - to create a differentiated mobile banking proposition for affluent segment customers

• Mobile app designing- Designed (UI/UX) & implemented as per business requirements targeted more customer centric. Made strategy using various owned media such as emailer, website, social media, statements, branches, etc.

Highlights:

• Increased IMPS transactions by over 50% within a year through product enhancements & targeted communication.
• Successfully launched & promoted Increased Daily Transaction Limits on IMPS that led to 12% increase in avg. ticket size.
• Achieved target for mobile banking users from 15% to 35% in span of 1 year.