Abhishek Sharma
Regional Manager
Jaipur,RJ
Summary
With over 15 years of valuable experience in the modern retail/ Online sector, including roles as Regional Manager for Goa at MR.D.I.Y Retail Ltd, and positions at Reliance Smart, Metro Cash & Carry, and Daiso Muscat, I have honed my expertise in inventory management, material movement, SAP, P&L, online hub operations, team leadership, supply chain management, and marketing skills. My background also encompasses a deep understanding of consumer behavior in both online and retail sectors. I am keen to bring my dedication and knowledge to a customer-oriented company and contribute meaningfully to its success.
Overview
17
17
years of professional experience
Work History
Regional Territory Manager for Goa and ROM
Mr.D.I.Y retail India Ltd
Goa
03.2024 - Current
- Oversaw retail operations across Goa and Maharashtra, managing annual revenue of approximately 100 crores.
- Monitored and drove sales performance across all stores to achieve targets.
- Ensured compliance with operational policies and smooth day-to-day store functions.
- Led, trained, and developed store managers and staff to optimize team performance.
- Enhanced customer service quality, addressing feedback to improve satisfaction.
- Managed inventory levels and coordinated supply chain processes to meet demand.
- Ensured adherence to safety standards and regulatory compliance across all locations.
- Provided insights on performance metrics and implemented regional strategies for growth.
Cluster Manager Operations
Flipkart Logistics Instakart services Pvt.Ltd.
Jaipur
07.2023 - 03.2024
- Oversaw daily operations for multiple delivery hubs in Jaipur, ensuring efficient last-mile logistics.
- Led, trained, and managed delivery executives and hub staff to enhance team performance.
- Monitored key metrics such as on-time deliveries and customer satisfaction to drive improvements.
- Optimized routes, inventory management, and order fulfillment processes for maximum efficiency.
- Ensured compliance with company policies and safety regulations across all operations.
- Resolved operational challenges swiftly to minimize disruptions in delivery services.
- Provided regular performance reports to senior management for strategic decision-making.
Area Manager Retail Operations
Reliance Retail
07.2017 - 07.2023
- Developed strategic plans for retail operations and online business to enhance profitability.
- Drove sales and marketing initiatives, achieving targets and improving ROI across regions.
- Identified untapped market segments through targeted campaigns for business expansion.
- Strengthened brand positioning to enhance product marketability and increase profitability.
- Conducted business valuations and industry analyses to inform product strategies and forecasts.
- Analyzed inventory turnover rates to optimize management of slow and fast-moving goods.
- Monitored daily store activities, including receipts, storage, issues, and disposition.
- Demonstrated exceptional organization and self-motivation to achieve corporate objectives.
Operations Manager
Apparel Group
05.2016 - 06.2017
- Ensured smooth daily operations across all stores to enhance efficiency.
- Monitored sales performance to drive growth and maximize profitability.
- Managed and mentored store managers and staff to improve team effectiveness.
- Oversaw inventory control, including stock levels, replenishment, and merchandising strategies.
- Maintained high standards of service to address customer concerns promptly.
- Ensured compliance with company policies and local regulations consistently.
- Provided operational insights and implemented strategies for continuous improvement.
Manager
METRO Cash & Carry
Jaipur
05.2014 - 05.2016
- Managed fresh food department to uphold high-quality standards.
- Implemented advanced inventory management techniques to enhance efficiency.
Deputy Manager
Reliance retail ltd
11.2010 - 05.2014
- Implemented new inventory management system, reducing stock wastage by 15% and boosting efficiency.
- Led team of 22 employees, achieving 20% sales revenue growth within six months.
- Developed customer loyalty program, increasing repeat sales by 25%.
Floor Manager
Vishal Mega Mart
01.2009 - 11.2010
- Streamlined operations for household and kids departments to enhance efficiency.
- Oversaw management of household credit accounts and transactions, ensuring accuracy.
- Implemented inventory management practices to optimize stock levels.
- Coordinated loyalty programs and promotional activities to boost customer engagement.
Management Trainee
Shoppers Stop
01.2008 - 01.2009
- - Managed and led the household CDIT department as a Retail Sales In Charge.
- - Implemented loyalty programs to increase customer engagement and retention.
- - Enhanced customer service parameters to improve overall satisfaction and loyalty.
Education
MBA/PGDM - Marketing
Madurai Kamaraj University
01.2009
B.Sc - Maths
Rajasthan University
01.2006
Skills
- Persuasive communication
- Inventory management
- Regulatory compliance
- Customer service
- Market analysis
- Strategic planning
- Operational efficiency
- Supply chain management
- Problem resolution
- Relationship building
- Territory expansion
- Multitasking and organization
- Team collaboration and leadership
Languages
- Hindi
- English
- Marwari
Timeline
Regional Territory Manager for Goa and ROM
Mr.D.I.Y retail India Ltd
03.2024 - Current
Cluster Manager Operations
Flipkart Logistics Instakart services Pvt.Ltd.
07.2023 - 03.2024
Area Manager Retail Operations
Reliance Retail
07.2017 - 07.2023
Operations Manager
Apparel Group
05.2016 - 06.2017
Manager
METRO Cash & Carry
05.2014 - 05.2016
Deputy Manager
Reliance retail ltd
11.2010 - 05.2014
Floor Manager
Vishal Mega Mart
01.2009 - 11.2010
Management Trainee
Shoppers Stop
01.2008 - 01.2009
MBA/PGDM - Marketing
Madurai Kamaraj University
B.Sc - Maths
Rajasthan University
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