Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
1
1
year of professional experience
Work History
Email Support Executive
Globiva Private Limited
02.2025 - 08.2025
Resolved customer complaints swiftly, enhancing overall service effectiveness.
Tracked and monitored customer service requests from initiation to resolution.
Participated in daily team huddles to address service customer service quality.
Suggested process improvements to elevate customer service quality.
Implemented strategies that reduced response times while increasing accuracy.
Logistics Associate
Varuna Integrated Logistics
Gurugram
07.2024 - 12.2024
Implemented safety protocols to maintain compliance with regulations during logistics operations.
Supported team members in monitoring shipment progress and resolving discrepancies promptly.
Conducted routine inspections of transportation equipment to ensure operational readiness.
Collaborated with suppliers to facilitate smooth communication and enhance service delivery.
Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.