Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Abhishek Singh

Gurugram,TG

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

1
1
year of professional experience

Work History

Email Support Executive

Globiva Private Limited
02.2025 - 08.2025
  • Resolved customer complaints swiftly, enhancing overall service effectiveness.
  • Tracked and monitored customer service requests from initiation to resolution.
  • Participated in daily team huddles to address service customer service quality.
  • Suggested process improvements to elevate customer service quality.
  • Implemented strategies that reduced response times while increasing accuracy.

Logistics Associate

Varuna Integrated Logistics
Gurugram
07.2024 - 12.2024
  • Implemented safety protocols to maintain compliance with regulations during logistics operations.
  • Supported team members in monitoring shipment progress and resolving discrepancies promptly.
  • Conducted routine inspections of transportation equipment to ensure operational readiness.
  • Collaborated with suppliers to facilitate smooth communication and enhance service delivery.
  • Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.

Education

BBA -

Bundelkhand University
01.2023

INTERMEDIATE - undefined

CBSE
01.2020

HIGHSCHOOL - undefined

CBSE
01.2016

Skills

  • Customer service
  • Email communication
  • Customer relationship management
  • Problem solving
  • Telephone skills
  • Email etiquette
  • Complaint handling
  • Team management skills
  • Dialer experience
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Critical thinking
  • Active listening
  • Decision-making

Languages

English
Hindi

Hobbies and Interests

Reading books, Half-marathons, Blog writing

Timeline

Email Support Executive

Globiva Private Limited
02.2025 - 08.2025

Logistics Associate

Varuna Integrated Logistics
07.2024 - 12.2024

INTERMEDIATE - undefined

CBSE

HIGHSCHOOL - undefined

CBSE

BBA -

Bundelkhand University
Abhishek Singh