Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
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Abhishek Thakur

Front Office Associate
Shimla

Summary

Experienced with Sr. Front Office Associate over 3 years of experience in Hotel industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Sr. Front Office Associate

Sh Sanjay Hanslas
Shimla
11.2019 - 11.2022
  • Worked flexible hours across night, weekend and holiday shifts.
  • Handled all calls and mails to address customer inquiries and concerns from various sites.
  • Worked with LUCID software, AXIS Rooms.
  • Prepared various reports (expected arrival-departure) & night audit.
  • Maintained Visitor logbook (arrival and departure).
  • Provided administration support like photocopying or filling C-Form.
  • Updated the reservation records in order to have an updated inventory of room availability.
  • Dealt with cash, credit cards and checkouts and performed cashiers function.


Education

Bachelors of Hotel Management - Hospitality

Govt Boys Sr. Secondary School Lalpani
Shimla
07.2015 - 12.2019

Skills

    Execellent verbal and written communication skills

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Software

Lucid

Hostwin

Axis Rooms management

Certification

Industrial Training, Taj Yashwantpur Bengluru - [July 2016- Nov 2016]

Interests

Listening to music

Driving

Watching movies

Timeline

Sr. Front Office Associate

Sh Sanjay Hanslas
11.2019 - 11.2022

Job Training, Hotel Holiday Home, Himachal Tourism -[ 26 Dec 2018- 25 May 2019]

05-2019

Industrial Training, Taj Yashwantpur Bengluru - [July 2016- Nov 2016]

07-2016

Bachelors of Hotel Management - Hospitality

Govt Boys Sr. Secondary School Lalpani
07.2015 - 12.2019

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Abhishek Thakur Front Office Associate