Summary
Overview
Work History
Education
Skills
Timeline
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Abhishek Thakur

Abhishek Thakur

Chennai

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

4
4
years of professional experience

Work History

Salesforce Administrator

CUBE84
Chennai
06.2021 - Current
  • Conducted UI/UX and functionality testing to ensure seamless user experience and system performance.
  • Led the migration of organizational data and processes between Salesforce production environments, minimizing downtime and ensuring data integrity.
  • Created comprehensive documentation including test scripts, user guides, business requirement documents (BRDs), and meeting minutes.
  • Delivered user training sessions to enhance adoption and ensure smooth onboarding to new systems and features.
  • Designed and maintained Salesforce reports and dashboards to support data-driven decision-making.
  • Supported system integration efforts, ensuring seamless connectivity between Salesforce and external applications.
  • Executed data migration tasks, including data cleansing, transformation, and import into Salesforce.
  • Managed Salesforce security by configuring roles, profiles, and permission sets, and handled user creation and access control.

Education

Bachelor of Science - Hotel Management

SRM
Chennai

Skills

  • User Management (Roles, Profiles, Permission Sets)
  • Security & Access Control
  • Validation Rules
  • Reports & Dashboards
  • Data Management (Import, Export, Data Loader)
  • Data Migration & Cleansing
  • Deployments
  • Sandbox Management
  • Page Layouts & Record Types
  • Email Templates
  • Case Management
  • Custom Objects & Fields
  • AppExchange Installations
  • Basic Flows & Automation
  • Lightning App Builder
  • UI/UX Configuration
  • Documentation & User Training
  • System Integration Support
  • SOQL (basic level)

Timeline

Salesforce Administrator

CUBE84
06.2021 - Current

Bachelor of Science - Hotel Management

SRM

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Abhishek Thakur