ABHISHEK THOMAS
Mussoorie
Summary
Experienced with vast IT experience oversees technology deployment and maintenance. Instructs and leads IT team members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head
Antara Senior Living LTD, Enterprise
08.2015 - Current
- Worked in a Pre-opening Team (IT Project Planning & Execution)
- Vendor Evaluation for Project
- Server Room Infrastructure planning
- GPON implementation
- Wi-Fi Planning & implementation
- SharePoint Portals designing & implementation.
- Implementation of RFID Door Locks & RFID Boom Barriers
- Implementation of IP CCTV
- Implementation of IP Telephony
- Wrote policy, procedure and manuals governing internal IT use.
- Aligning IT Process & Documentations for Yearly IT Audits,
- Coordinated technical training and personal development classes for staff members.
- IT Purchases Planning
- VPN configurations on Huawei, Fortinet & Cisco
- Huawei, Fortinet, CISCO firewalls support
- Managing on L3 Switching
- Working on Office O365 environment
- Domain Server management
- Backup Management
- Implementation of DR & BCP policies
- Mobile App implementation Project
- Panic System implementation
- Application Implementation (Property Management System (IDS), Complaint Management, Visitor Management & Clinical Management.
- IT Assets Management
- AV Management
- Yearly OpeX Budgeting & IT Cost savings measures
- Exploring new IT technology to enhance Organization Process & Operations
- Managing & Training team of 4 team members.
- Guided organizational technology strategy and roadmaps.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
Sr. Executive IT
ITC Fortune The Savoy
02.2013 - 08.2015
- Worked in Preopening team
- Worked on Server 2008 environment Cyberoam Firewall installation & VPN Configuration
- IDS next 6i Professional & POS client installation
- IDS Interface iAlert, iCare & Envy Dine
- Database Backup SQL Query
- Managed fiber network
- Managed wireless network Configuring Wireless Routers
- Worked on NEC 8300V Univerge IP Telephone Exchange
- Managed IT Reports & Audits
- Managed IT Inventory
- CCTV Audio Visuals Providing end user OS, Software's Applications, Services Support like
- Managed team of 2 team members
IT Support Executive
Rokeby Manor
08.2010 - 02.2013
- Worked in Preopening team
- Worked as an IT Support IDS 4.1 Client installation on Windows 7 & Windows XP Troubleshooting related to
- Networking & Wireless, Software Installations
- Worked on Server 2003 & 2008 environment
- Domain & Managing Active Directory
- Operating MS Outlook 2003, 2007, 2010 & 2013
- Remote Desktops support & services
- Managing Wireless Routers SonicWALL Firewall Installation & Configuration Server maintenance & network support (LAN, Wi-Fi) Data backup and recovery services.
Technical Support Officer
HCL Technologies PVT LTD
02.2008 - 08.2010
- Worked in a Blended Process make outbound and receive inbound call as well
- Troubleshooting broadband over Remote Desktop Support.
Technical Support
iTech Solutions
04.2007 - 11.2007
- Windows Installations Software's installations Networking
- Troubleshooting Internet Troubleshooting ADSL modem configuration.
- 3
Education
BsIT -
Skkim Manipal University
2019
Senior Secondary -
Manava Bharti School
Mussoorie2004
High School -
M.P.S School
2002
Skills
- Risk Mitigation Planning
- Team Collaboration
- Operational Cost Reductions
- Digital Communications
- Technology Evaluations
Certification
Certificate of web designing from NIIT Duration 3month, Knowledge of Basic Flash, Photoshop,
CCNA from Doon Infotech.
MCITP from Doon Infotech. (Microsoft Certified Information & Technology Professional)
MAC OS Certified
CISSP (Certified Information Systems Security Professional)
AWS Solution Architect Associate - Pursuing
Additional Information
Father's Name - Late. Mr. Mukesh Thomas
Mother's Name - Late. Mrs. Maya Thomas
Martial Status - Married
Spouse - Mrs. Ruchi Chaudhary
Timeline
Head
Antara Senior Living LTD, Enterprise
08.2015 - Current
Sr. Executive IT
ITC Fortune The Savoy
02.2013 - 08.2015
IT Support Executive
Rokeby Manor
08.2010 - 02.2013
Technical Support Officer
HCL Technologies PVT LTD
02.2008 - 08.2010
Technical Support
iTech Solutions
04.2007 - 11.2007
BsIT -
Skkim Manipal University
Senior Secondary -
Manava Bharti School
High School -
M.P.S School
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