Sampat Perumal

Accomplished IT leader with 20+ years of progressive experience in enterprise IT strategy, cybersecurity governance, infrastructure management, and compliance across India, the Middle East, and the Asia-Pacific region. Proven success in driving large-scale digital transformation, cloud adoption, and third-party risk assessments for leading financial institutions such as CITI Bank, HSBC, Emirates NBD, Emirates Islamic Bank, Mashreq Bank, BankFAB etc. Demonstrated leadership in aligning technology with business growth, managing cross-functional teams of 35+, and ensuring full compliance with global standards including GDPR, PCI DSS, and ISO 27001. Adept at building secure, scalable IT environments, streamlining operations across 14+ countries 27 Centers, and executing third-party audits under the TPISA framework.

Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.

Diligent IT with proven track record in managing IT infrastructure and leading cross-functional teams. Successfully implemented technology solutions that improved operational efficiency. Demonstrated expertise in project management and strategic planning.

• IT Strategy & Governance
• Cybersecurity & Risk Management
• BFSI Third-Party Security Audits (TPISA)
• Cloud Platforms: AWS, Azure, VMware
• Infrastructure Management & Network Security
• Digital Transformation & Automation
• Regulatory Compliance: GDPR, PCI DSS, ISO 27001
• Budgeting, ROI & Cost Optimization
• Team Leadership (35+ IT Professionals)
• Disaster Recovery & Business Continuity

• Led Global IT Operations: Managed IT services across 27 locations in 14 countries, ensuring secure, compliant, and uninterrupted operations in line with strict BFSI regulations.
• Security & Risk Management: Conducted third-party security audits and risk assessments for leading financial institutions, including Emirates NBD and Emirates Islamic Bank.
• Digital Transformation (On-Premise): Led group-wide digital modernization using on-premise infrastructure, optimizing performance and reducing operational costs while adhering to regulatory standards.
• Infrastructure Rollouts: Delivered robust IT infrastructure and security deployments across India, UAE, Qatar, and the Philippines, ensuring consistency and compliance across regions.
• Telecom Cost Optimization: Implemented extension-to-extension calling across India, UAE, Philippines, and Pakistan, achieving up to 50% reduction in telecom costs.
• Centralized Call Recording: All inter-branch calls are routed through the UAE hub for centralized call recording, meeting stringent banking compliance and audit requirements.
• Secure Global Connectivity: Deployed site-to-site VPNs across all international locations, enabling secure remote support, simplified infrastructure management, and consistent access.
• Custom Global CRM Implementation: Developed and implemented a centralized, on-premise CRM system, enabling role-based access, global visibility, and standardized workflows.
• In-House Email Infrastructure: Successfully managed and secured an in-house mail server for 18 years, ensuring data privacy, reliability, and full control under banking security standards.