Summary
Overview
Work History
Education
Skills
Websites
Drivinglicensedetails
Personal Information
Languages
Hobbies and Interests
Timeline
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Faisal Sema

Faisal Sema

Valsad

Summary

  • Technical Expertise with the experience of over 11 Years in:
  • Windows Server, VMware
  • System & Network Administration
  • IT Management & Desktop Support
  • System Security
  • Hardware, Software & Network Troubleshooting
  • Technical Support Currently associate with HCL Technologies Ltd, INDIA As a Technical Specialist. Business-minded System & Network Administrator with 11 years 8 of experience in supporting server environments. Determined and focused in managing windows server infrastructure and optimizing environment while reducing redundancy. Considered an expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.

Overview

12
12
years of professional experience

Work History

Technical Specialist (Windows Server File and Print)

HCL Technologies Ltd
Nagpur
06.2021 - Current
  • Supported in: Management and Administration of File and Print Services
  • Maintain business requirements for file and print services
  • Maintain architecture standards for file and print services
  • Review and approve change management requests for supported environment
  • Receive information from Client End User justifying why a security standard exemption is needed and create new exemption record with supporting mitigating controls
  • Upon renewal of an existing standard exemption, verify with Client End User if a security standard exemption request is still required
  • Update account owner information if owner information has changed
  • Provide 1st & 2nd level exemption approval in the exemption tracking system
  • Provide 3rd level exemption approval in the exemption tracking system
  • Review and approve new server install and installation qualification documentation
  • File sharing Lifecycle, [Setup configuration and maintenance] within the File/Print service
  • Create new home and shared folders
  • Create and Modify permissions for home and shared folders
  • Clean up and maintenance of access management tools
  • Modify existing and remove unneeded home and shared folders
  • Support and troubleshoot incidents with accessing home and shared folders
  • Design and Architecture for File and Print Services
  • Develop, maintain and support File & Print environment
  • Support task includes server administration, maintaining patches, and end user support
  • Development responsibilities include writing custom applications and scripts to automate Client's File & Print services
  • Coordinate and manage business requirements and approve Service Provider proposals
  • Perform lifecycle management of server hardware (server architecture, firmware version, server components (e.g., NICs, SAN HBAs))
  • Perform baseline analysis for new versions releases before deployment
  • Manage (evaluate, build, test and document installation procedures) and maintain standards for network shared printing infrastructure.

IT Network Administrator

Abdul Mohsen Al- Mogren & Partners Medical Co Pvt Ltd
Riyadh
10.2016 - 02.2020
  • Supported in: Installation, designing, configuration and maintenance of Servers like (Dell Server EMC R740, R740xd, R320, R220, T440, Dell PowerEdge VRTX with 4 x M640P servers, HPE ProLiant DL160, DL180) personal computers, laptops, networks, file servers, Ethernet networks, printers and network cabling
  • Installation, configuration RAID Technologies Like RAID 0, RAID 1, RAID 5, RAID 6, RAID 10
  • Installation, configuration and administration of Windows Servers 2003/2008/2012/2016, Active Directory, FTP, DNS, DHCP, File server, Print Server, WSUS, DFS, Hyper-V Failover Cluster, WDS, Windows 10 / 8 / 7 / XP, Linux OS, MS SQL Server under various LAN and WAN environment
  • Installation, designing, configuration and maintenance VMware ESXI, VMware Workstation, vSphere
  • Installation, configuration of NAS Storage Device (WD, Synology)
  • Installation, configuration and troubleshooting of servers, LAN, MAN, WAN, Firewall (Fortinet), Routers, Switches, Access Point, Wi-Fi Extender like CISCO, Unifi, Net gear, I-Ball, TP-Link and Huawei, Motorola
  • Installation & configuration of Avaya IP Office Phone and Voicemail Pro Client (Avaya IP office 500 V2)
  • Installation & configuration of CCTV Surveillance System like Dahua, Hikvision and etc
  • Installation, automation and maintenance of information and operating systems that best meet business needs
  • Installation, configuration & Managing day to day Backup and Recovery using Back up Strategies like (Acronis, Ease Us, Symantec and Veeam Backup and Replication)
  • Installation, configuration and troubleshooting of Antivirus Security (Symantec Endpoint Protection Manager, AVG)
  • Established and maintained user accounts, profiles, file sharing, access privileges and security
  • Responsible for Hospital Management Information System Server (HMIS)
  • Managed Dental and Dermatology Software like (Dentimax , Romexis)
  • Managed Health Insurance Management System.

IT System Manager

GMERS Medical College & Hospital
Valsad
03.2012 - 09.2016
  • Installation, configuration and administration of Windows Servers 2003/2008/2012/2016, Active Directory, FTP, DNS, DHCP, File server, Print Server, Windows 10 / 8 / 7 / XP, Linux OS, MS SQL Server under various LAN and WAN environment
  • Installation, configuration and troubleshooting of servers, LAN, MAN, WAN, Firewall (Fortinet), Routers, Switches, Access Point, Wi-Fi Extender like Net gear, I-Ball, TP-Link and Huawei, Motorola
  • Installation, configuration and troubleshooting of Antivirus Security (AVG, Quick heal, Avast)
  • Supervised the systems on the networks and gave remote support
  • Examined, diagnosed and resolved all network problems
  • Monitored the day-to-day operations of computer networks
  • Maintained the documents of changes regarding users, functions & systems
  • Administered the internal & hosted network infrastructure including firewalls, servers, switches, routers and telephony
  • Maintained the company IT systems, software, Antivirus and databases
  • Assisted in recruitment and training of new staff
  • Managed bio-metric time machine attendance report for hospital and college staff
  • Evaluated, tested, advised, trained and supported I.T
  • Related projects
  • Monitored service quality involved in daily contact with end-users to troubleshoot and resolve problems.

Education

MCA -

Gujarat Technological University
Ahmedabad, Gujarat, India
02.2012

Bachelor of Science - Computer Science

Veer Narmad South Gujarat University
Surat, Gujarat, India
05.2009

Skills

  • Windows Server Operating system configuration 2003/2008/2012/2016/2019/2022
  • Windows 10 / 8 /7 / XP / 98
  • Active Directory
  • DHCP
  • DNS
  • Group Policies
  • File server
  • Print Server Server
  • DFS
  • Hyper-V
  • Hyper -V Failover Cluster
  • WSUS
  • WDS
  • VMware ESXI
  • VMware Workstation
  • VCenter
  • VSphere & Hyper V
  • Data Centre Setup and Management like DELL and HP Rack and Tower Server
  • RAID Technology (0,1,5,6,10)
  • Network Devices (Switches, Routers, Firewall, Network Patch Panel, Network Cabling & Crimping)
  • UPS
  • Network Protocols like DHCP, FTP, TCP/IP, Telnet,DNS, SMTP, POP
  • Basic Knowledge and experience of MS Office 365 cloud and Azure Wintel 104 administration
  • Antivirus and Server Endpoint Protection (Symantec Endpoint Security, Quick heal, AVG)
  • Backup and Recovery (Acronis, Ease Us, Symantec and Veeam Backup and Replication)
  • NAS Storage Device (WD, Synology)
  • Install & Configure MS SQL Server (Database)
  • AVAYA IP Office Phone and Voicemail Pro Client (Avaya ip office 500 V2)
  • Installation, configuration and maintenance Linux, Cent OS, Ubuntu, Mac, DOS
  • Hospital Management Information System (HMIS) and other ERP Software
  • Software, Hardware and Network Installing and Troubleshooting
  • Evaluating, Implementing new software and hardware technologies
  • Basic Knowledge of Programming and scripting Languages like (PowerShell)

Drivinglicensedetails

Gujarat State (LMV, MCWG)

Personal Information

  • Notice Period: 3 Months
  • Date of Birth: 01/12/88
  • Nationality: Indian
  • Marital Status: Married

Languages

  • English
  • Hindi
  • Arabic
  • Gujarati
  • Urdu

Hobbies and Interests

  • Cricket
  • Volleyball
  • Football
  • Swimming
  • Badminton

Timeline

Technical Specialist (Windows Server File and Print)

HCL Technologies Ltd
06.2021 - Current

IT Network Administrator

Abdul Mohsen Al- Mogren & Partners Medical Co Pvt Ltd
10.2016 - 02.2020

IT System Manager

GMERS Medical College & Hospital
03.2012 - 09.2016

MCA -

Gujarat Technological University

Bachelor of Science - Computer Science

Veer Narmad South Gujarat University

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Faisal Sema