With extensive experience in project and operations management, I focus on delivering results that improve efficiency, quality, and revenue.
Currently, I work as a Project Manager at Iraj Evolution Design Company, managing 15 projects across three countries, achieving zero escalations and a 10% increase in referral orders.
I bring expertise in program management, operations optimization, and data-driven decision-making. My experience spans managing budgets, improving delivery timelines, and driving revenue, while ensuring quality and compliance across manufacturing and educational program operations.
My Key Highlights:
🔹Delivered multiple initiatives 15% under budget and 20% ahead of schedule, contributing to ₹64 crore in revenue.
🔹Led CRM and operations transformations, reducing drop-offs by 27%, processing time by 41%, and boosting SLA compliance to 96.6%.
🔹Increased lead-to-admit conversions by 25% by integrating financial assistance at key stages in student admission processes.
🔹Managed end-to-end operations for IIMK, LIBA BA, and IIITB Data Science programs, optimizing costs by 10% and reducing SME onboarding time by 25%.
🔹Experienced in managing teams of 80+ professionals, ensuring delivery of complex projects with precision and accountability.
I am Skilled in: SQL Dashboards | Data Analytics | Process Improvement | Project Planning | Operational Efficiency
I am open to connecting with professionals and organizations interested in project management, program operations, and data-driven process improvement. Connect with me to talk about project management, operational efficiency, and performance-driven solutions.
Experience with generative AI applications