Abhishek Tripathi
Technical Support Engineer
Banglore
Summary
Flexible Technical Support Engineer with 10 years of experience helping clients maintain smooth operations. Expertise in windows systems and competitive environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Technical Support Engineer
Manpower Group
Banglore
07.2019 - Current
Providing onsite end user onsite support.
Providing Windows Level 3, MAC L2, Outlook, Hardware.
Providing MDM support Airwatch and Intune.
Providing Active Directory related support.
Providing WebEx support.
System Administrator L2
Wipro Ltd.
Bangalore
07.2018 - 07.2019
Project Name:- Alcon Laboratories India Pvt. Ltd
Worked on tickets (RMD) and Service Now Tools Worked on Active directory Provided Remote Desktop support Configuration iPads, iPhone and provided L1 support Configuration of printers.
System Administrator L2
Nova HRO
Bangalore
03.2016 - 05.2018
Project name- Alcon Laboratories India Pvt. Ltd
Worked on tickets (RMD) and Service Now Tools Worked on Active directory Provided Remote Desktop support Configuration iPads, iPhone and provided L1 support Configuration of printers.
System Administrator
Magna InfoTech Ltd.
bangalore
10.2014 - 02.2016
Project name- Alcon Laboratories India Pvt. Ltd
Worked on tickets (RMD) and Service Now Tools
Worked on Active directory
Provided Remote Desktop support
Configuration iPads, iPhone and provided L1 support
Configuration of printers.
Desktop Support Engineer
Rajendra Info Tech Pvt. Ltd
banglore
08.2013 - 10.2014
Installation and troubleshoots OS
Remote Desktop supports (RDS)
Hardware supports
Outlook Troubleshooting
Education
Bsc (Computer Science) - Computer Science
Puna University
Pune 06.2010 - 07.2013
Skills
Hardware integration
undefinedTimeline
Technical Support Engineer
Manpower Group
07.2019 - Current
System Administrator L2
Wipro Ltd.
07.2018 - 07.2019
System Administrator L2
Nova HRO
03.2016 - 05.2018
System Administrator
Magna InfoTech Ltd.
10.2014 - 02.2016
Desktop Support Engineer
Rajendra Info Tech Pvt. Ltd
08.2013 - 10.2014
Bsc (Computer Science) - Computer Science
Puna University
06.2010 - 07.2013
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