Abhishek Valmiki

Experienced leader with a strong track record of improving operational efficiency and driving quality standards within teams. Skilled in coaching, mentoring, and managing diverse teams to meet performance objectives while ensuring compliance with industry regulations. Expert in conducting audits, implementing process improvements, and utilizing data-driven insights to enhance quality outcomes. Adept at fostering a culture of continuous improvement and delivering impactful training to elevate team performance. Utilizes effective coaching techniques to enhance team performance and adherence to standards. Track record of fostering continuous improvement and ensuring compliance with industry regulations.

• Quarterly Performance Award, DELL EMC, Awarded for top performance, best queue management and CSAT
• Bronze Award, DELL EMC, Awarded with Bronze twice for excellence in performance
• Cause for Applause, DELL EMC, Multiple “Cause for Applause” awards for highest CSAT’s and appreciations from customer
• Customer Service Champ, DELL EMC, Awarded as Customer Service Champ for Q3 2019