Manju Mathew
Dombivili East
Summary
Dynamic leader with a proven track record at Accenture India Pvt. Ltd., specializing in quality auditing and project support. Expert in Power BI and Advanced Excel, demonstrating strong analytical and leadership skills. Achieved significant process improvements through AI-driven automation, excelling in Agile methodologies and stakeholder collaboration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Auditing Senior Analyst (Team Lead)
Accenture India Pvt. Ltd.
08.2018 - Current
- Lead and manage a team, acting as Scrum Master Backup
- Create and maintain Standard Guidelines for Quality Control (QC) Processes
- Develop Power BI dashboards and Advanced Excel reports for quality analysis
- Implement and test Quality Analysis tools & Reporting tools (AMQF)
- Conduct training and onboarding for new joiners
- Collaborate with external vendors & internal stakeholders for seamless project execution
- Drive process improvements using AI-driven automation and analytics
Project Support Specialist
IQVIA
04.2016 - 04.2018
- Provided technical support for web applications
- Conducted manual & automation testing of healthcare applications
- Assisted in project documentation and stakeholder communication
MIS Cum Programmer
Block Resource Centre
01.2013 - 10.2015
- Managed database systems & automation of reports
- Developed and tested educational applications
- Provided end-user training for application usage
Project Support Associate
Bazier IT Solutions
05.2011 - 12.2012
- Performed manual testing & UI testing for web applications
- Provided client support and documentation assistance
Education
MBA - Digital Marketing
NIBM Institute
02-2024
B.Tech - Information Technology
Anna University
12.2011
Higher Secondary -
Kerala State Board ( SVGVHSS)
12.2007
10th (SSLC) -
Kerala State Borad ( SVGVHSS)
12.2005
Skills
- Selenium
- JIRA
- TestNG
- Quality Center
- Salesforce Marketing Cloud (SFMC)
- Email Campaign Management
- Power BI
- Advanced Excel
- Banking
- Education
- Healthcare
- Digital Marketing
- Strong Analytical & Problem-Solving Skills
- Leadership & Team Management
- Effective Communication & Stakeholder Collaboration
- Agile & Scrum Methodologies
Certification
- Certified in Project Management
- Customer Applause Award – 2016
- Best Performer Award – 2014
- Recognized as SME & Best Technical Expert in Project
- Received client appreciation for quick adaptability and productivity
Personal Information
- Date of Birth: 12/30/88
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
- Malayalam
- Tamil
Hobbies and Interests
- Cooking
- Listening to Music
Projects - GIS Kerala
Geographical Information System for Kerala State Board Schools, Develop a GIS-based online portal to map school locations geographically, Conducted Agile Testing & White Box Testing, Provided estimations for user stories & task management, Participated in SCRUM and Retrospective meetings, Developed test cases, executed test scripts, and defect management Online Banking System for Kerala Gramin Bank, Develop a mainframe banking application for seamless financial transactions, Performed functional, regression, and integration testing, Conducted usability testing to enhance the user experience, Executed batch runs for mainframe application testing, Created detailed test reports & defect logging
Disclaimer
I hereby declare that the above-furnished information is true to the best of my knowledge.
Technical Skillset
Selenium, JIRA, TestNG, Quality Center, Salesforce Marketing Cloud (SFMC), Email Campaign Management, Power BI, Tableau, Advanced Excel, Java, SQL, Python (Basic), Windows 10, Windows 11, Banking, Education, Healthcare, Digital Marketing
Professional Highlights
- Software Testing: Manual Testing, Automation Testing, Web & Mainframe Testing
- Digital Marketing & CRM: Salesforce Marketing Cloud (SFMC), Campaign Management
- Data Analytics & Visualization: Power BI, Advanced Excel
- Project Management: Agile Methodologies, Scrum, Quality Assurance Processes
- Artificial Intelligence: Generative AI & AI-driven Automation
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Quality Auditing Senior Analyst (Team Lead)
Accenture India Pvt. Ltd.
08.2018 - Current
Project Support Specialist
IQVIA
04.2016 - 04.2018
MIS Cum Programmer
Block Resource Centre
01.2013 - 10.2015
Project Support Associate
Bazier IT Solutions
05.2011 - 12.2012
MBA - Digital Marketing
NIBM Institute
B.Tech - Information Technology
Anna University
Higher Secondary -
Kerala State Board ( SVGVHSS)
10th (SSLC) -
Kerala State Borad ( SVGVHSS)
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