Experienced and results-driven Associate Product Manager with over 9 years of expertise in creating, launching, and optimizing products that consistently surpass market demands. Skilled in leveraging cross-functional resources to maximize product benefits and align with corporate objectives. Proficient in designing and transforming customer journeys to enhance the overall customer experience and drive increased traffic.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Associate Product Manager
Provana India Pvt Ltd
03.2021 - Current
Worked closely as Product Owner with SCRUM TEAM, and other stakeholders in a global organization, to understand their business objectives, creating product roadmap and key features desired
Convert business requirements into detailed specifications that can be used by the development team
Act as a liaison between product management and engineering teams to ensure that product requirements are clearly understood and effectively implemented
Identify gaps between current state and desired states and develop strategies to bridge those gaps
Devise solutions that strike the right balance between user experience, functionality, and capability
Educate clients on existing and new product features and how those features can support their business growth
Work closely with the development team and technical leads to ensure that requirements are understood and implemented correctly
Provide clarification and guidance as needed
Track the progress of requirements throughout the project lifecycle and ensure timely delivery of solutions
Maintain clear and effective communication on a day-to-day basis with all stakeholders, providing regular updates on project status and addressing any issues or concerns
Experience managing various cloud forums like MS Share Point, and Azure DevOps, Monday.com
Work and collaborate closely with US based leaders as a matrixed team environment
Experience with agile development methodologies and tools
Power BI analytics and trends analysis on client usage of products and plan for better product engagement process
Products: ICONNECT247, IPACS-INNOVATIONS, AGENCY AXS- A LOAN SYNDICATION AUTOMATION PROCESS, RECEIVABLESAXS- A SUPPLY CHAIN FINANCE PLATFORM, IDENTITY AXS
Senior Business Analyst
ARXTECH-AXS PRIVATE LIMITED
02.2016 - 03.2021
Work with stakeholders like Standard Chartered Bank (SCB), Industrial and Commercial Bank of China (ICBC); acted as bridge between the IT and Businesses ensuring IT deliverables are a reflection of the business needs
Gather Requirements, analyze the requirement, Created Business Requirements Documents (BRD), and Use case diagrams and administered functional testing of Loan Administration process used by Agent bank and various parties such as lenders/borrower for Syndicated Loans
Salient features include Document management system, embedded emails & alerts, Covenant Administration, Waiver-off/amendment processing through online voting and automated various functionalities of Agent Bank
Integration of Standard Chartered's ACBS, loan management system with our platform (Agencyxs.com)
The ACBS generates various Notices (Drawdown, Rollover, Rate fixing, Lender Transfer, and Invoices etc.) and these encrypted notices will be transported via email and the Agencyxs.com decrypts and reads these notices then files into appropriate folder and sends email alerts to intended recipients
Generate various types of Reports for both MIS and Control & Monitoring using transactions in Loan Syndication process
Mentor junior business analysts and provide guidance on best practices
Build detailed reports and interactive dashboards on the platform itself
Associate Software Engineer
iBOSS TECH SOLUTIONS
04.2015 - 02.2016
Worked closely with Senior Associates on a project for one of iBoss's major clients based in Atlanta, US
In this project, authenticated customers of luxury brands such as Porsche, Bentley, and Lamborghini could create e-contracts for their vehicles
Customers provided their Vehicle Identification Number (VIN) and selected different plans tailored to their specific car models