Jira
Dynamic Business Analyst with a proven track record at Perfios Software Solutions Private, adept in project and product management. Excelled in developing product roadmaps and optimizing user experience, significantly enhancing project outcomes. Demonstrated expertise in managing digital identity projects, including eSign and CKYC, and collaborating with cross-functional teams. Skilled in data analysis and Agile methodologies, consistently delivering projects that meet rigorous standards and deadlines.
Product Training
Project Management
Industry Trend Monitoring
Stakeholder Communication
User Acceptance Testing
Requirements Gathering
Business Process Mapping
Data Analysis
Stakeholder Management
Forecasting and planning
1. Achieved 95% SLA compliance, up from 82% the previous year FY.
2. Increased team productivity by 25% and reduced project delivery times by 30% by making the process more robust and comprehensive.
Jira
Python
SQL
Power BI
Balsamiq
MS - Office
Postman
Confluence , SharePoint