Performance-driven IT leader with 18+ years of experience delivering enterprise-scale digital transformation across NBFCs and banks.
Specialized in IT strategy, cloud migration, SaaS application governance, and project execution in compliance with RBI regulations.
Proven expertise in managing full-stack application landscapes including LOS, LMS, CRM (Salesforce, BusinessNext), FICO BRE, and ServiceNow.
Adept at aligning IT roadmaps with business priorities, driving business continuity, and overseeing cross-functional teams in Agile environments.
Led digital transformation by implementing FICO Decision Modeler (SaaS), ServiceNow Legal Case Management, and integrated Loan Management Systems (LMS - Finesse, FinnOne Neo) with core banking platforms.