Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
SLP Audit and Governance
Reliance Jio Infocom Pvt Ltd
Ahmedabad
06.2022 - Current
Responsible for coordination and data management pertaining to SLP Business operations at State level.
Support the State Head in Data Management, Data Analysis, Audit Budgetary controls and Operational planning.
Manage the SLP Office activity at State Level (Gujarat).
Handling Inventory Management and Audits in a big environment. Working in SAP MM module.
Carry out the Risk Assessment of company Assets and implement mitigation measures under the overall Risk Management.
Support HR to create requisite deterrence against malicious shrink through training, process checks, investigations and follow up and time bound closure with proper Learning.
Undertake training and development of SLP teams in SLP processes and loss prevention techniques.
Develop responsive information sharing mechanism with business, vendors, Agency staff and including customers to obtain leads / inputs which will help the team to be proactive in its approach. Take-up store specific issues for closure with respective stakeholders (store manager / staff).
Cross audits of 487 sites and highlight Inventory/cash shortage and recovery process followed by action as per matrix.
Area Loss Prevention Manager
InfocomRelianInfocomInfocom Ltd
Deesa
08.2018 - 06.2022
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Conduct periodic training/Audits of Stores/employees for fire and emergency response procedures as per Policy.
Achieve proactive approach for loss prevention operations across the business through video and data analytics including exception based audits, inventory checks, cash audits and trend analysis, support business for accuracy of shrink data.
Support business during crisis situations through coordination with the Security Operations Centre (SOC), SLP field resources and business teams.
4.Investigate all cases of Thefts, Misappropriations, Misconducts as per defined process and follow-up with respective stakeholders for closure of actions. Skills & Competences.
Create goodwill among local LEAs for information sharing, FIR filing support and legal follow up of cases (as required).
Sr. Executive
Vodafone India Pvt Ltd
Ahmedabad
03.2011 - 08.2018
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Working in NZ process in Rural Broadband process and taking care of Mobile Process which includes new connection transfer of ownership, migration, reactivation and port. Doing end to end Provisioning.
Handling both consumer and enterprise customer accounts and also covering Rural areas for broadband services.
Conduct presentation to Business units to report/escalate fraud/abuse cases and trends that is prevalent in the market.
Coordinate with Technical/Business groups to integrate fraud prevention strategies and policies in the company.
Enterprise Admin – Also worked with enterprise unit of Vodafone UK Ltd (Parent Co.) for the large change-over of enterprises and business units. Managing structuring and re-structuring projects of the SME & Enterprise customers for Vodafone UK.
Education
Bachelor of Commerce - Accounting And Business Management
J.G College Of Commerce
Ahmedabad
03.2003
Data Scientist - Data Science
DV Analytics
Bangalore
Skills
Data management
Training & development
Planning & organizing
Team management
Timeline
SLP Audit and Governance
Reliance Jio Infocom Pvt Ltd
06.2022 - Current
Area Loss Prevention Manager
InfocomRelianInfocomInfocom Ltd
08.2018 - 06.2022
Sr. Executive
Vodafone India Pvt Ltd
03.2011 - 08.2018
Bachelor of Commerce - Accounting And Business Management
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.