Abhishek Ganguly
Bengaluru
Summary
Engineering Manager with deep expertise in E-Commerce and Supply Chain backend systems. Proven track record in architecting and scaling high-performance distributed platforms for global operations. Currently leading core supply chain engineering at Lenskart across procurement, inventory, and multi-country warehouse fulfillment. Known for building and mentoring high-performing engineering teams, driving predictable execution, and delivering complex, business-critical systems with strong technical ownership and cross-functional leadership.
Overview
14
14
years of professional experience
Work History
Senior Engineering Manager
Lenskart Solutions Pvt Ltd (Technical Lead → Associate Manager → Manager)
11.2020 - Current
- Lead and mentor a high-performing backend engineering team of six, driving hiring, capability development, technical coaching, and a culture of accountability, ownership, and continuous improvement.
- Own the engineering charter for Lenskart’s NexS Supply Chain Platform, leading architecture, delivery, and operational excellence across the core verticals of Merchandising, Procurement, Inventory, Lens Manufacturing, and Microsoft D365 ERP integration for financial tracking and auditing—ensuring system reliability, scalability, and seamless multi-country operations.
- Strengthened engineering execution and delivery discipline through predictable delivery rhythms, improved estimation practices, architectural governance, and elevated engineering quality standards across code quality, testing, and observability.
- Led the enterprise-scale migration of global inventories (India, Dubai, Singapore, and other regions) from Unicommerce to NexS with zero downtime, ensuring seamless business continuity during critical operational windows.
- Scaled NexS from 0% to 100% global fulfillment coverage across warehouses and retail stores by March 2025, enabling Lenskart’s complete transition to an internally built supply chain tech ecosystem.
- Integrated Microsoft Dynamics 365 (Finance ERP) into the supply chain ecosystem, and developed an Inventory Price Comparison solution that improved vendor compliance, strengthened reconciliation accuracy, and optimized procurement costs.
- Designed and unified inbound operations across geographies, enabling real-time, multi-country inventory visibility, standardized workflows, and consistent inbound SLAs globally.
- Partnered closely with product, operations, merchandising, procurement, and finance teams, ensuring alignment on the roadmap, cross-functional execution, and delivery of business-critical features at scale.
Technical Lead Engineer
One97 Communications Ltd
09.2018 - 11.2020
- Spearheaded the modernization of the Paytm Travels backend, leading the migration from a tightly coupled Node.js monolith to a suite of Java Spring Boot microservices. Defined service boundaries, standardized API contracts, and improved observability, resulting in dramatically improved scalability, faster deployments, and easier fault isolation for the Search Management and Supplier Integration teams.
- Architected robust partner integration pipelines to onboard new travel suppliers, designing fault-tolerant ingestion, validation, and synchronization flows that supported a rapidly growing partner ecosystem. Automated the supplier credit-shell workflows during the COVID-19 period, reducing partner onboarding and integration time by over 30%, and enabling smoother refund/reschedule experiences for customers during peak disruption.
- Enhanced system reliability and modular design for Paytm Mall, contributing to service decomposition, backend architecture improvements, and performance tuning across multiple high-traffic commerce verticals. Collaborated with cross-functional teams to standardize microservice patterns, improve data consistency across services, and strengthen platform resilience during large-scale sale events, and peak traffic windows.
- Worked closely with product, operations, and supplier management teams to define requirements, prioritize capabilities, and ensure timely delivery of mission-critical travel and commerce features, consistently improving platform stability and user experience.
Senior Software Engineer
Cleartrip Travel Services Pvt Ltd (Intern → Associate → Software Engineer → Senior Software Engineer)
07.2011 - 09.2018
- Owned the end-to-end development of Cleartrip’s B2B corporate travel platform (PTA) — designed and delivered an enterprise-grade workflow for corporate travel approvals, policy validations, and automated reporting. Partnered with business, finance, and enterprise clients to shape requirements, and ensured platform stability across high-volume corporate accounts.
- Architected and built the Cleartrip Analytics Tool, using Cassandra and Google Protobuf, enabling deep customer journey analysis, clickstream tracking, and real-time behavioral insights. This platform empowered product, marketing, and CX teams with data-driven decision-making, and reduced manual analysis overhead.
- Designed and developed Smart IVR, enabling automated order retrieval and modification through telephony integration, significantly reducing the load on customer support, and improving self-service capability for end users.
- Optimized flight search performance, improving response times, and search reliability through query optimization, caching enhancements, and backend refactoring.
- Built a part-payment option, enabling flexible booking, and reducing cart abandonment.
- Cleartrip Pay Wallet (Qwikcilver integration), supporting wallet-based transactions, and refunds.
- Built the Cleartrip Alexa Skill (AWS Lambda), introducing voice-based travel search and booking assistance.
- Led the Google Hotel Price Ads (HPA) integration, ensuring seamless synchronization of real-time hotel pricing and availability across Google’s ad ecosystem. Built high-reliability ingestion and caching pipelines to maintain freshness and accuracy under large-scale traffic.
Education
Bachelor of Technology - Information Technology
West Bengal University Of Technology
Durgapur06-2011
All India Senior School Certificate Examination - Computer Science
D. A. V. Public School
Ranchi03-2006
Indian Certificate of Secondary Education - Computer Science
St. Teresa's School
Joda03-2004
Skills
- Technical leadership
- System architecture
- Cross-functional team management
- Decision-making skills
- Stakeholder management
- Customer focus
Timeline
Senior Engineering Manager
Lenskart Solutions Pvt Ltd (Technical Lead → Associate Manager → Manager)
11.2020 - Current
Technical Lead Engineer
One97 Communications Ltd
09.2018 - 11.2020
Senior Software Engineer
Cleartrip Travel Services Pvt Ltd (Intern → Associate → Software Engineer → Senior Software Engineer)
07.2011 - 09.2018
Bachelor of Technology - Information Technology
West Bengal University Of Technology
All India Senior School Certificate Examination - Computer Science
D. A. V. Public School
Indian Certificate of Secondary Education - Computer Science
St. Teresa's School
Work Availability
monday
tuesday
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