NET C#
Krunal Lokhande
Senior Engineering Manager
Pune,MH
Summary
Strategic Engineering Leader with 15+ years of experience scaling SaaS platforms to 10M+ monthly transactions and driving $6M in incremental revenue. Currently leading cross-geo teams (India/UK) to institutionalize AI-first workflows and agentic frameworks that optimize EBITDA and GRR. Expert in modernizing legacy architectures and building high-performance leadership pipelines that bridge technical execution with executive business goals.
Overview
15
15
years of professional experience
Work History
Senior Engineering Manager
Avalara
09.2020 - Current
- Accelerated revenue growth via the expansion of the VAT extractor across various European jurisdictions, seamlessly integrated with Avalara's core compliance engine, aiming for $6M in additional revenue through enterprise cross-sell.
- Orchestrated delivery of dynamic reporting services (DRS) to GA, overcoming significant sales obstruction that lasted 2 years, in a 6-month timeframe.
- Implemented an activity stream utilizing the Alfa Agentic framework, expected to reclaim 20% of support capacity, thereby improving GRR, lowering CPO, and boosting EBITDA.
- Spearheaded activity stream shared service development as a multi-tenant messaging platform from MVP to multi-product GA, overseeing the production cutover of thousands of customers in tiered cohorts.
- Revamped data ingest services to facilitate data ingestion across multiple products, supporting both legacy and platform solutions.
- Executed ISO 27001 and SOC 2 scope expansion to strengthen the compliance framework. Ensured zero critical or high-severity breaches across four successive quarters. Secured a minimum score of 4/5 in the security maturity model on CI/CD and testing metrics.
- People leadership: Led a multi-disciplinary organization across India and the UK, overseeing high-stakes delivery for VAT Returns solutions, working closely with the VP in the UK.
- Leadership of Leaders: Orchestrated cross-geo delivery across a 30+ person ecosystem by providing functional leadership to local M3 managers and mentoring them on stakeholder alignment, executive communication, and the standardization of management frameworks between India and UK hubs.
- Succession Planning & Org Design: Architected clear career progression pathways, successfully grooming IC4/IC5 engineers into managerial and principal-level leadership, contributing to a top-tier Gallup engagement score of 4.32 (67th percentile).
Technical Lead & Architect
QuEST Global (Mobility)
01.2017 - 09.2020
- Scaled IoT engineering team from 7 to 40+ via structured hiring and mentoring; owned architecture across Azure & AWS for Vision Analytics, IIoT, and Asset Management — US, EMEA, APAC clients.
- Delivered ~$0.5M in customer-funded PoCs with ~30% proposal-to-project conversion; partnered with Microsoft, Intel, and Amazon on enterprise deal pursuits.
Team Lead → Software Developer
ShawMan Software
01.2014 - 12.2016
- Built DishCo food platform (200+ merchants, 20K+ users); cloud feedback system across 140+ hospitality sites (~$50K revenue); full-stack .NET SaaS in early-stage startup. Led 12-person mobile + UX team.
Software Developer
TY Consultancy
01.2012 - 01.2014
- Full-stack .NET SaaS for online retail and grocery in an early-stage startup.
- Improved software efficiency by troubleshooting and resolving coding issues.
Project Trainee
Sauwahan InfoTech Pvt. Ltd.
Nagpur, Maharashtra
12.2010 - 06.2011
- Completed projects and work assignments within strict time constraints.
Education
B.E. - Computer Engineering
PIIT
New Panvel01-2010
Skills
AI-Native Leadership
Financial Acumen
Scale & Governance
System architecture
Strategic planning
Mentoring and coaching
Decision-making skills
Team building
Stakeholder management
Technical leadership
Project management
Performance Management
Software
Cloud (AWS, Azure)
Cursor, VS Code, VS Studio
MCP, Azure OpenAI, LLM Evals
Kubernetes & Docker
GitLab CI/CD
Jira & SAFe
Leadership & Management
- People: People Management, Talent Development, Performance Mgmt, Hiring & Retention
- Planning and Delivery: Scaled Agile, PI Planning, Scrum, OKRs, Monthly Roadmap Planning, 85%+ PoR Rate QoQ
- Stakeholder: Stakeholder Management, Executive Communication, Cross-functional Alignment, Change Mgmt
- Governance: ISO 27001, SOC 2, Risk Management, Security, SLA Governance, SMM
Timeline
Senior Engineering Manager
Avalara
09.2020 - Current
Technical Lead & Architect
QuEST Global (Mobility)
01.2017 - 09.2020
Team Lead → Software Developer
ShawMan Software
01.2014 - 12.2016
Software Developer
TY Consultancy
01.2012 - 01.2014
Project Trainee
Sauwahan InfoTech Pvt. Ltd.
12.2010 - 06.2011
B.E. - Computer Engineering
PIIT