BALAKRISHNA SHANKAR
BENGALURU
Summary
Seasoned professional with a proven track record of leading teams to successfully deliver over 120 microservices and 12 web applications. Demonstrated expertise in cloud infrastructure management, resulting in $10 million in cost savings while improving customer focus and AI adoption. Skilled in coordinating with cross-functional teams, managing budgets, and ensuring regulatory compliance to achieve project goals.
Overview
19
19
years of professional experience
Work History
SENIOR ENGINEERING MANAGER
INTUIT INC
BENGALURU
01.2021 - Current
- Led team of 25+ software engineers to develop 10+ capabilities for mid-market and enterprise clients, enhancing service delivery.
- Delivered over 120 microservices and 12 web applications, driving significant customer transformation.
- Utilized industry standards to create high-quality enterprise applications, achieving over $10 million in cost savings and 500,000 hours saved.
- Maintained high engineering standards, boosting stakeholder confidence throughout project cycles.
- Fostered culture of innovation and operational excellence, promoting team and individual growth.
- Received Intuit India Super Star Award in 2021 and 2024 for exceptional customer focus.
STAFF SOFTWARE ENGINEER
INTUIT INC
BENGALURU
08.2018 - 01.2021
- Led team of 12 engineers to develop Applicant Tracking System (ATS) for high volume hiring of Intuit's domain experts, enhancing recruitment efficiency.
- Migrated Intuit's badging system (Symmetry) to AWS, making Intuit the first company to adopt Symmetry on AWS, advancing Intuit's cloud strategy.
- Retired Boomi Integration Middleware by migrating 235 integrations to Intuit Paved roads and Workday with a cost saving of $700K YoY.
- Launched onboarding portal for professional hires and experts, streamlining the onboarding process at Intuit.
- Led over 5 capabilities including recruiting, workforce management, Talent Marketing, Privacy engineering, Workplace management.
- Won Intuit India Superstar award, T4Is Gardener award in 2019 and 2016 respectively.
SENIOR SOFTWARE ENGINEER
INTUIT INC
BENGALURU
06.2014 - 08.2018
- Developed REST APIs to streamline distribution of Intuit's worker data across enterprise clients, improving data accessibility and integration.
- Received Intuit's Fly Badge for exceptional API delivery, recognized for uptime, usability, and versatility.
- Automated SSO onboarding for Intuit, reducing average onboarding time from two weeks to three days.
- Delivered data pipelines connecting Workday HCM with 10+ benefits vendors, automating user profile creation and enhancing data accuracy.
Software Engineer 1, 2, Senior Software Engineer
CISCO SYSTEMS INC
BENGALURU
08.2007 - 06.2014
- Developed rule engine to convert expert network rules into actionable insights, generating $4.5M revenue.
- Led Cisco Discovery Services dashboard for engineers to analyze customer topology and recommend actionable improvements.
- Delivered SLA reporting tool to identify breaches, preventing potential losses in millions.
- Earned multiple Cisco certifications including CCNA, CCNP, and SCJP, demonstrating expertise in network assessment and professional capabilities.
Education
Bachelor of Engineering - Computer Science And Engineering
R V College of Engineering
Bangalore07-2007
Pre-University -
Sarvodaya PU College
Tumakuru, Karnataka04-2003
Schooling -
Vidyaniketan
Tumakuru04-2001
Skills
- Programming and frameworks
- AI / ML, MCP, AI native principles
- Java, J2EE, Spring, Hibernate
- REST APIs and microservices
- Kafka and Spark
- Agile methodologies and SDLC
- Collaboration with distributed teams
- Coaching and mentoring
- Risk assessment and mitigation
- Customer obsession and leadership
- Big data and streaming
- Cloud infrastructure management
- AWS, Kubernetes, Docker
Accomplishments
Intuit India Super Star Award in 2024 for Courage
Affiliations
Avid Birder, Wildlife conservationist
Timeline
SENIOR ENGINEERING MANAGER
INTUIT INC
01.2021 - Current
STAFF SOFTWARE ENGINEER
INTUIT INC
08.2018 - 01.2021
SENIOR SOFTWARE ENGINEER
INTUIT INC
06.2014 - 08.2018
Software Engineer 1, 2, Senior Software Engineer
CISCO SYSTEMS INC
08.2007 - 06.2014
Bachelor of Engineering - Computer Science And Engineering
R V College of Engineering
Pre-University -
Sarvodaya PU College
Schooling -
Vidyaniketan