ABHISHEK JAIN

A competent professional with 24 years of rich experience across diverse facets of export and banking such as branch management, business development, team handling, banking operations, credit, client servicing. Currently associated with Axis Bank Ltd as Asst Vice President and Branch Head, Hathras Branch Having experience of 13 years as Branch Manager. Have experience in Cash, Back end office operations, Retail Business Development DD/PO, transfer, A/c opening, customer query, Mis, High Network Individuals (HNI), Customer grievances, Implementation of Six-Sigma and TAT, Asset Serving. Skilled at acquiring customers into Priority Banking and converting customers from the prospect to Priority. In depth understanding of Dividends/Warrants/CBSS DD, DD Drawn by other banks Out Station Cheques (OSCs), Lodgment, Realization. Cross selling of products like RBI Bonds, Mutual Funds and products to Priority Customers. Adept at controlling routine banking operations: marketing, & client servicing. Adroit at issuing DD’ s, Pos, executing stop payments instructions, transfer transactions, verification of all vouchers (cash, transfers, clearing), checking of service request and critical request in FCRM. Have successfully completed one year Computer Diploma (MS Dos, MS Office, DTP, C, C++) and well versed with Internet usage. Possess excellent interpersonal, communication and organizational skills with demonstrated abilities in team management and customer relationship management. Seeking positions as Financial analyst/ Financial Consultant / Management/ Financial Services in the Corporate sector

Managing customer-centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms in addition to complaints management. Rendering suggestions to corporate and individual clients for buying tailor-made banking solutions based on their financial capability and needs.

Creating and sustaining a dynamic environment to foster development opportunities and ensuring high performance amongst Team members through consistent motivation. Generating MIS reports to update the management about individual and business performance.

• Volunteered for NSS blood donation camp by Red Cross in college in the year 2000 to 2002
• Nirmala Shishu Sadan (Aligarh)
• Activity head for desk in college festival in the year 2001-2002 and an active member of Bharat Vikas Parishad (a social service NGO)
• Done Certificate programme in Communication Skill and Personal effectiveness

Handling all aspects of branch operations; handling savings bank, current accounts, cash credit accounts, all type of assets/ liability banking products- deposits, cash management systems, remittances, clearings, etc., Providing direction and support to the team for building capability and better client servicing including providing guidelines for over-the-Counter interaction with customers., Preparing periodical reports for monitoring business performance, effective internal communication and timely collections from Development. Identifying new streams for revenue growth & developing marketing plans to build consumer preference. Utilizing public information and personal network to develop marketing intelligence for generating leads. Implementing competent strategies with a view to penetrate new accounts and expand existing ones, meeting pre-determined business objectives.

Date of Birth: 11/04/77

English, Hindi & Urdu