ABHISHEK NARANG

• Currently contributing as a Lead System Analyst and my job responsibilities include gathering requirement from the client, Analyzing the complete requirement and scoping the project hours and staffing needed to complete the project.
• Once the project is started, making sure that SDLC process flow is followed for its each step to get the projects completed with in stipulated time frame. Here we need to impart requirement to the aligned person followed by configuration, unit testing, integration Testing and regression testing and deployment.
• Requirement of any project is given to the person to the aligned on each type of configuration on the system e.g GUI, Web and Access Direct
• Handling projects with the team and giving my analysis on each project to the team how to configure the change or resolve any issue on the system

• Worked closely with internal and external customers and IT Team to define of business requirements for system fixes and enhancements of needed to meet product, customer and operation objective.
• Created detailed Business Analysis for opportunities and solutions.,
• Supported the execution of Project plans
• Performed User Acceptance testing and all others testing in different phase of the projects
• Supported the team with my technical and domain skills
• Configured their web portal, worked on their internal system through SQL queries and their internal tools.

System Analyst in Health & Welfare Domain Creation of Test Plans,Business Rules for high level complexity modules and assisting and guiding the team in medium or low level complexity modules
Test case identification, test data &test execution in support of the requirement specifications
Gathers and tracks relevant information regarding potential plan administration issues and works with the Domain Manager/BSM/LSA to resolve the issues
Assistance in Configuration Management, Process management, and gap analysis. Participates in analysis discussions to ensure the provision requirements match the technical specifications for client
Assists with internal acceptance and regression testing including identifying test scenarios, and participating in test plan walk throughs by providing feedback on test plans covering basic functionality Reading and Interpreting logs to find the issue and if found one, document and follow it through defect management system (maestro)
Transitions requirements knowledge by actively participating in requirements hand off meetings with the various control account teams
Provides training and tool development for Ongoing Teams
Working on to Handle Company's website configuration, testing and test planning
Interaction with client team related to performing trouble shooting,problem solving and ongoing support solutions
Tracking and Reporting all the bugs and error, &providing solutions on web site

Setup Configuration Analyst performs creation of Test Plans,Business Rules for basic and medium level complexity modules and assisting and guiding the team in medium or low level complexity modules
Test case identification, test data & test execution in support of the requirement specifications
Gathers and tracks relevant information regarding potential plan administration issues and works with the Domain Manager/BSM/LSA to resolve the issues
Assistance in Configuration Management, Process management, and gap analysis. Participates in analysis discussions to ensure the provision requirements match the technical specifications for client
Assists with internal acceptance and regression testing including identifying test scenarios.

• Administrated Health & Welfare Benefits
• Performed User Acceptance Testing
• Worked with my Manager to achieve quality on the client
• Created SOP for all the process including Payroll, DBP, Transfer, Retirement, Medicare etc. in H&W domain.
• Imparted my knowledge to the team members related to all the processes in the same domain.

• Expert
• Worked on policy administration of payment out work type for Abbey Life UK
• Worked nimparting my knowledge to the new batches for this payment out worktype
• Worked on fixing any error in the administration of this work type 8 Expertise in working and builing reports, working on business issues and analysis of various databases, ensuring compliance to set standards
• Reports like maintaining roster,
• Reports like maintaining roster, PCS, Volumetrends, COPC, Forecasting Scheduling and
• Staffing
• Utilization
• TAT, Creating MIS Reports, Sending SLA waiver 8 Initiated a project in NIT Technologies Pvt Ltd where some of the work type used to get transfered to UK to handle payment out worktype
• Projects- 8 Completed analysis and research on this type of worktype and got an opportunityto go to
• United Kingdom for two months and learntthings overthere
• Prepared SOPs over there and came back toIndia and provided trainings to the teams
• 8 In my previous organization, got an opportunityto createcompletewebsite for myclient
• Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
• Collaborated on operational support tasks to achieve common goal.
• Oversaw projects to help goals, tasks and milestones align with organizational strategy.
• Developed operational processes to help organization adapt to market change.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Efficiently and effectively identified and solved all problems that impacted direction of business.