ABHISHEK RAJENDRA YETWEKAR
Pune
Summary
Accomplished team leader with over 14 years of experience in driving trust and collaboration to achieve key goals. Proficient in collaborating with co-management and executive leadership to advance cross-departmental initiatives. Experienced in mentoring and training, emphasizing performance evaluation and effective delegation. Dedicated to identifying obstacles and implementing creative solutions for team success.
Overview
14
14
years of professional experience
Work History
Team Leader
COGNIZANT TECHNOLOGY SOLUTIONS
04.2021 - Current
- Ensured completion of daily operations within defined Service Level Agreements (SLAs).
- Facilitated weekly and monthly client calls for process updates and operational discussions.
- Managed ICSR for assigned project drugs with daily case inflow of 1,000.
- Expedited reporting and regulatory compliance through daily processing operations.
- Oversaw ICSR exchange management, sharing cases with EU and Non-EU partners within SDEA timelines.
- Performed reconciliations with business partners as outlined in SDEAs on a monthly, quarterly, and semi-annual basis.
- Coordinated training materials and completion status for stakeholders, ensuring access to relevant resources.
- Collaborated with stakeholders on new work instructions and job aid releases, meeting deadlines.
Safety Associate
SYNEOS HEALTH CLINICAL
09.2014 - 04.2021
- Provided subject matter expertise in monitoring activity and led complex query resolution.
- Allocated work within team to enhance monitoring activity efficiency.
- Collaborated with Case Processing team on continuous improvement initiatives for query handling.
- Participated in pilot project setup for monitoring workflow optimization.
- Trained and mentored new associates in monitoring activities and protocols.
- Executed end-to-end case processing, including book-in, data entry, and quality review.
- Supported administrative and procedural tasks related to monitoring activities.
- Ensured compliance with SLAs through performance management and knowledge gap identification.
Junior Data Analyst/ Medical Evaluator
COGNIZANT TECHNOLOGY SOLUTIONS
08.2012 - 08.2014
- Conducted MRA for safety data from source documents regarding nonserious cases in safety database.
- Evaluated seriousness, expectedness, and causality based on source information; determined MedDRA coding for adverse events.
- Facilitated peer client communication regarding medical assessments and Pharmacovigilance activities.
- Resolved team queries related to medical terminology, offering subject matter expertise as needed.
- Provided training and mentorship to data entry personnel as required.
- Attended regular training sessions to enhance capabilities continuously.
- Maintained necessary communication related to case processing.
Trainee Safety Data Analyst
SCIFORMIX PVT. LTD
11.2011 - 08.2012
- Responded to medical inquiries, product quality complaints, and adverse drug reaction reports via email, calls, and fax.
- Tracked various types of matrices while conducting ongoing quality control of defined process steps.
- Performed follow-ups to gather missing information from relevant stakeholders.
- Conducted training sessions and reconciled data from multiple sources including email and fax.
Education
MBA - Operations & Project Management
Institute For Technology And Management (ITM)
01.2015
PGDM - Clinical Research
Academy for Clinical Excellence
01.2012
BHMS -
Maharashtra University of Health Sciences
01.2008
12th -
Mumbai University
01.2004
10th -
Mumbai University
01.2002
Skills
- Coaching and mentoring
- ICSR management
- Performance monitoring and improvement
- Quality assurance
- Complaint resolution
- Operations management
- Team collaboration
- Work planning and prioritization
- People management
- Team leadership
- Client service
References
Available on request
Personal Information
Date of Birth: 05/17/86
Extracurricular Activities Achievements
- Active member of NSS Unit 2006-2008
- Received 1st prize in Intercollegiate Cricket Competition, 2009
Timeline
Team Leader
COGNIZANT TECHNOLOGY SOLUTIONS
04.2021 - Current
Safety Associate
SYNEOS HEALTH CLINICAL
09.2014 - 04.2021
Junior Data Analyst/ Medical Evaluator
COGNIZANT TECHNOLOGY SOLUTIONS
08.2012 - 08.2014
Trainee Safety Data Analyst
SCIFORMIX PVT. LTD
11.2011 - 08.2012
MBA - Operations & Project Management
Institute For Technology And Management (ITM)
PGDM - Clinical Research
Academy for Clinical Excellence
BHMS -
Maharashtra University of Health Sciences
12th -
Mumbai University
10th -
Mumbai University