JIRA
Abhishesh Pandey
Assistant Manager - Product Development
Mumbai,Maharashtra
Summary
Results-driven, adaptable, experienced Manager with a highly analytical mindset, passion for innovation, and documented success in hands-on roles.
Expert at working in collaboration with cross-functional teams in the development and execution of critical projects, including planning, budgets, and workflows. Established CSM dedicated to advancing my career into a management role within a highly recognized, employee-centric company.
Overview
10
10
years of professional experience
1
1
Certification
3
3
Languages
Work History
Scrum Master
Cnergyis infotech Private limited
Mumbai, Maharashtra
01.2019 - Current
- Planning, Scheduling, Delivery
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Working close with Product Manager for Sprint backlog review and plan on pointers which should be taken for next release
- Writing Product Requirement document, Market Research, Positioning document.
- Proactively solved complex operational problems, positively impacting business direction.
- Led sprint reviews and planning meetings to promote full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Worked to provide continuous improvement for product development lifecycle.
- Researched current trends to stay knowledgeable in Scrum methods.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
Team Leader – Technical Product Support
Cnergyis InfoTech India Pvt. Ltd
Mumbai, Maharashtra
01.2014 - 01.2019
- Understand customer needs and map with current available processes
- Track Implementation Projects
- Track Implementation Projects
- Stick to deliverables and highlight any deviations from original plan
- Overall management of Team including work distribution
- Setting right expectations with the Management and adhering to the same
- Handling 100+ client and leading 23 subordinates for functional and technical Support
- Resolved problems, improved operations and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
Implementations Executive
Cnergyis infotech private limited
Mumbai, Maharashtra
02.2013 - 12.2013
- Conducting migration from existing client HR system to Cnergyis Employee Life Cycle Management systems
- Ensuring delivers within defined timelines
- Closely interaction and maintaining client relationship during the transaction process
- Handling Database of different clients and preparing User Manuals
Support Executive
Cnergyis infotech Private Limited
Mumbai, Maharashtra
02.2012 - 01.2013
- Ability to understand the customer requirement and configured their needs
- Interacting with the customer on call/mail
- Understand clients’ requirements, issue and give appropriate solution
- Ensuring delivers within defined timelines
- Closely interaction and maintaining client relationship during the transaction process
- Managing support calls
Education
Bachelor of Science - Statistics
M.V.L.U.J College of Commerce And Science
Mumbai, India 04.2010 - 04.2010
Net, SQL and Java Technology - NIIT
NIIT
MUMBAI, INDIA 11.2011 - 11.2011
Scrum Master - Agile Method
Scrum Alliance
MUMBAI, INDIA 02.2022 - 02.2022
Skills
Product Management
Certification
CSM Certified
Rewards and Recongnition
- Product Champion
- Solution Maker
- Helping Hand
- Well Done
- Rising Star
- Heart of Lion Award
- Star Team Award
Software
Power BI
Microsoft SQL Server
Microsoft Excel, Power Point
SSRS/ SSIS
Trello
Timeline
Scrum Master - Agile Method
Scrum Alliance
02.2022 - 02.2022
CSM Certified
02-2022
Scrum Master
Cnergyis infotech Private limited
01.2019 - Current
Team Leader – Technical Product Support
Cnergyis InfoTech India Pvt. Ltd
01.2014 - 01.2019
Implementations Executive
Cnergyis infotech private limited
02.2013 - 12.2013
Support Executive
Cnergyis infotech Private Limited
02.2012 - 01.2013
Net, SQL and Java Technology - NIIT
NIIT
11.2011 - 11.2011
Bachelor of Science - Statistics
M.V.L.U.J College of Commerce And Science
04.2010 - 04.2010
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